FRONT DESK ATTENDANT

About the role

The Front Desk Attendant assists guests efficiently, courteously, and professionally in all front office related functions including registration, cashiering, and information. Maintains a high standard of service and hospitality at all times. Trains new employees.

Responsibilities

• Maintains a high standard of service and hospitality at all times.
• Trains new employees.
• Performs other duties as required.

Qualifications

• Some front desk or guest relations experience preferred
• High school diploma or G.E.D.
• Full time position
• Ability to handle cash handling duties
• Flexibility to include availability on short notice
• Excellent public contact and organizational skills
• Effective oral and written communication skills
• Ability to handle guests' complaints
• Work well under pressure
• Stand for long periods of time
• Act and react quickly in a professional manner
• Handle paperwork efficiently

Physical requirements

• Performing heavy cleaning
• High and low dusting
• Transporting objects weighing up to 60 pounds
• A great amount of walking in all types of weather
• Lifting, standing and bending up to 8+ hours daily

Benefits

Williamsburg Woodlands Hotel & Suites offers a family-friendly environment with 299 rooms, ideal for a memorable family vacation in Colonial Williamsburg.