FRONT DESK ASSISTANT

About the role

The Office Front Desk Assistant supports the smooth and efficient operation of MainStreet Pediatrics, a trusted pediatric practice offering comprehensive medical services.

Responsibilities

• Perform a variety of clerical duties to meet the needs of patients, medical staff, and physicians.
• Use customer service skills and teamwork strategies to deliver high-quality service to all customers, ensuring a positive experience for every patient.
• Manage patient registrations, appointment scheduling, and the release of medical records as needed.

Requirements

• 1-3 years of relevant experience in a healthcare or office environment.
• Familiarity with medical terminology and basic medical office operations.
• Strong critical thinking and problem-solving skills.
• Proficiency in Microsoft Office Suite and basic computer skills.

Qualifications

• High school diploma or equivalent.
• Basic knowledge of medical terminology and office procedures.

Skills

• Excellent communication and interpersonal skills.
• Attention to detail and organizational abilities.
• Ability to manage multiple tasks simultaneously.

Benefits

• Competitive compensation (additional compensation such as overtime, shift differentials, premium pay, and bonuses may apply depending on job).
• Comprehensive health plans.
• Free parking.
• Wellness programs.

Pay

• $17.00-$27.29 per hour, experience based.

Schedule

• Full-time with weekend commitment.
• Day shift: 8:30am-5:00pm.