Front Desk Assistant

About the role

The Front Desk Assistant welcomes all guests and assists them with their needs in a kind and courteous manner. They must have keyboard skills and a knowledge of general office procedures, as well as the ability to interact positively with staff, residents, and guests.

Responsibilities

• Welcome guests, residents, families, and service providers in a prompt, caring, and positive manner.
• Perform required screening of all individuals for safe entry into the facility.
• Communicate effectively with persons speaking English and respond to requests promptly and cheerfully.
• Receive all incoming calls and route them appropriately.
• Document accurate messages for staff whenever they are unavailable to take calls.
• Aid in scheduling appointments and tours.
• Provide tours of the building to families and potential residents as needed or requested by supervisor.
• Aid tenants, vendors, staff, and visitors as needed by connecting with appropriate persons or items they are on site for.
• Maintain a neat and welcoming environment within the reception area.
• Receive applications via walk-ins and route them appropriately.
• Walk around site for rounds to ensure doors are closed and lights are off in unused rooms, and common areas are clean & organized.
• Aid in performing clerical duties to aid in the effective and efficient operation of programs, including scheduling of community space and transportation needs of tenants.
• Drive or transport Residents or Tenants as needed/requested.
• Attend staff meetings, in-services, and trainings as requested or required.
• Perform any other duties necessary for the effective and efficient operation of the community.

Requirements

• High School diploma with training in a business office setting preferred.
• Notary Public preferred.
• Must be at least Eighteen (18) years of age.
• Experience Microsoft Office skills and a knowledge of general office procedures required.
• Ability to interact in a positive manner with staff, residents, and guests.

Qualifications

Education: High School diploma with training in a business office setting preferred. Notary Public preferred.

Skills

• Keyboard skills
• Knowledge of general office procedures
• Positive communication skills
• Customer service skills

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Generous PTO & Paid Holidays
• 403B Employer Match
• Employee Discount Programs
• Free Parking
• Staff Recognition Programs

Pay

The pay range for this position is $21-$21.30/hour.

Schedule

This position is Monday-Friday on the day shift.