Front Desk Assistant - Bedford, NY

Who We Are
Bedford Greenwich is Hiring a Front Desk Assistant!

About the role

Bedford Greenwich is dedicated to providing compassionate, high-quality care to pets and peace of mind to their owners. We are a supportive and welcoming team that values professionalism, empathy, and collaboration. As a Front Desk Assistant, you’ll play a key role in creating a positive experience for clients while helping ensure smooth daily operations within the clinic.

Responsibilities

• Greet clients and pets while managing check-ins and check-outs
• Answer phones, respond to emails, and handle client inquiries
• Schedule, confirm, and follow up on appointments
• Process payments and maintain accurate client and patient records
• Support daily clinic operations, including inventory and organization
• Maintain a clean, welcoming front desk and reception area

Requirements

• Previous customer service or front desk experience (veterinary preferred)
• Strong communication and interpersonal skills
• Able to multitask and stay organized in a fast-paced environment
• Proficiency with computers and willingness to learn practice software
• Compassionate, professional, and team-oriented attitude
• Genuine love for animals and empathy for pet owners

Qualifications

• High school diploma or equivalent
• Experience with Microsoft Office Suite
• Basic computer skills

Skills

• Customer service skills
• Organizational skills
• Attention to detail
• Problem-solving skills

Benefits

• Financial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonuses
• Wellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options, up to three weeks of paid parental leave, generous PTO, and employee discounts
• Professional Growth & Recognition: Quarterly team bonuses, continuing education allowance, and uniform allowance
• Lifestyle Perks You’ll Appreciate: Six paid holidays, and an Employee Assistance Program

Pay

$19–$22 per hour

Schedule

TBD (4 or 5 days per week shifts available)