Franchise Business Coach

Communities Served

Welcome to Neighborly—the hub of service brands that connects customers to top-notch local experts who repair, maintain, and enhance homes and businesses.

About the Role

Bring your ambition to the table as we unlock new doors together, taking your career to the next level. Bring Your Experience And Be Empowered To Innovate.

Responsibilities

• Provide operational support to franchise owners, including anything from helping them with day-to-day operations to providing guidance on strategic planning
• Communicate with the franchisor, keeping them updated on the status of franchisees and providing them with feedback on the franchise system
• Gather and analyze data used to track franchisee performance and identify areas for improvement
• Motivate and coach franchisees. This could involve providing them with feedback, helping them to set goals, and celebrating their successes
• Enforce franchise compliance, ensuring that franchise owners are following the franchisor's rules and regulations

Requirements

• Experience: 5 years of related experience in franchise/business consulting/small business owner; or an equivalent combination of education and experience
• Understanding of the business’s Profit & Loss, and how to drive profitability
• Knowledge of a variety of field operation concepts, practices, and procedures
• Excellent written and verbal communication skills
• Proven experience building relationships
• Self-driven or self-motivated, and able to work alone or autonomously
• Able to think critically and make decisions or recommendations for changing, interpreting, or developing important policies or programs
• Keen attention to detail and commitment to follow-up
• Collaborative mindset when working with internal and external customers

Qualifications

• A bachelor’s degree or a combination of education and equivalent experience is required

Skills

• Excellent written and verbal communication skills
• Proven experience building relationships
• Self-driven or self-motivated, and able to work alone or autonomously
• Able to think critically and make decisions or recommendations for changing, interpreting, or developing important policies or programs
• Keen attention to detail and commitment to follow-up
• Collaborative mindset when working with internal and external customers

Pay

Competitive Pay: Commensurate with experience

Schedule

Full-time, Monday – Friday, 8 AM to 5 PM (local time)

Benefits

Check out our benefits offerings here

Financial Benefits

• Equity and annual bonus opportunities

Brand

Mr Rooter