Executive Host - Virginia

Responsibilities

• Grows actual revenues annually, consistent with property plan, and cross property goals.
• Actively develops and maintains guest loyalty and incremental visitation through personal contact such as telephone contact, on-property hosting, off-property entertaining, telemarketing, direct mail, and email using available services and promotional opportunities.
• Manages constant contact and communications with VIP players through telemarketing and email and SMS about services available, promotional opportunities, special events, and resolve customer complaints, etc. to assure customer retention and repeat business.
• Work special events servicing VIP players.
• Monitor and adjust performance to local competition.
• Ensures a quality gaming experience through personal services and meeting the needs of the VIP Player.
• Review VIP activities and promotional status with Director/Vice President of Relationship Marketing.

Qualifications

• Three (2) to five (5) years’ experience in marketing, sales, and/or gaming.
• Four-year degree in a related field of equivalent work experience preferred.
• You will be exposed to an alcohol and smoking environment and must be able to work in such an environment.
• Must have the ability to secure and maintain licensure as required by Virginia Gaming Control Board or any other applicable regulatory entity as may be required to perform assigned duties, or as required by Live’s operating standards.