EPIC APPLICATION TRAINER

About the role

Marimn Health is a recognized leader in the Inland Northwest, consistently voted one of the Best Places to Work and Modern Healthcare's Family Friendliest Employer. We offer exceptional benefits, flexible schedules, and generous paid time off.

Qualifications

• High School Diploma or GED
• 3 years of Health IT experience, preferably at Federally Qualified Health Centers (FQHCs), tribal centers
• Minimum 2 years of experience with EPIC EHR software
• Minimum 1 year in an instructor or teaching role
• EPIC Support Analyst (ESA) certification preferred
• Strong understanding of health center operations and change management
• Excellent administrative, organizational, and time-management skills

ADA Essential Functions

• Hearing: within normal limits with or without use of corrective hearing devices
• Vision: adequate to read 12-point type with or without use of corrective lenses
• Must be able to verbally interact with staff, clients, and the public
• Manual dexterity of hands/fingers for writing and data entry
• Able to lift up to 50 lbs
• Standing 50% of the day
• Walking 50% of the day
• Pushing up to 60 lbs
• Pulling up to 60 lbs
• Rescue assist up to 100 lbs

Responsibilities

• Deliver engaging, role-based training sessions for clinical and administrative staff on EPIC workflows and modules using a variety of media (both in-person and virtual)
• Develop and maintain training materials, user guides, quick reference tools, and e-learning resources aligned with system updates and organizational needs
• Collaborate with EPIC analysts, super users, and department leaders to identify training gaps and tailor learning programs accordingly
• Support new-hire onboarding and end-user go-live readiness across assigned departments
• Conduct post-training assessments and evaluate learner proficiency, providing additional support as needed
• Provide ongoing education on system updates or changes in workflows
• Maintain up-to-date knowledge of EPIC application functionality, workflow optimization, and best practices
• Participate in testing and validation activities for EPIC upgrades and new implementations
• Provide in-person support during go-live and system transitions
• Cross train to assist end users with IT-related issues related to the use of computer systems in the health IT environment
• Other duties as assigned