Epic Application Analyst

About the role

The EPIC Application Analyst is the subject matter expert for the utilization of the OCHIN Epic Electronic Health Record (EHR) system across One Community Health. This position supports clinical process design, training, and implementation to ensure the organization achieves maximum benefit and efficiency from EPIC and our relationship with OCHIN.

Responsibilities

• Create and coordinate training for clinical systems
• Review and disseminate policies and procedures for clinical systems
• Promote process redesign
• Cookordination change management
• Handle requests for user issues, break/fix using a ticketing system for prioritization
• Manage projects effectively
• Organize, prioritize, and coordinate multiple activities and tasks
• Make decisions independently in accordance with established policies and procedures

Requirements

• Bachelor’s degree in information technology/systems or related discipline or combination of equivalent knowledge or experience
• Proven knowledge of information systems, information technology, and data collection/reporting as applied in the health care business environment
• Advanced communication skills including conveying technical concepts to diverse audiences
• Advanced ability to create and implement training plans for varied audiences
• Understanding of database fundamentals/architecture
• Background/understanding in medical terminology
• Understands HIPAA and privacy laws
• Able to work efficiently with a diverse workforce in a multicultural environment
• High level computer skills, including use of Microsoft Office applications (Word, Excel, and Outlook), EHR, and EPM (Enterprise Performance Management) systems
• Experience handling requests for user issues, break/fix using a ticketing system for prioritization
• Strong project management skills
• Effectively organizes, prioritizes, and coordinates multiple activities and tasks
• Exceptional interpersonal, analytical, and problem-solving skills
• Able to work in a team environment, to work independently, and is self-directed
• Able to make decisions independently in accordance with established policies and procedures

Qualifications

• Minimum three (3) years of experience in healthcare, healthcare IT operations, group practice systems management and/or systems engineering
• Minimum three (3) years of experience with Epic Electronic Medical Records

Preferred Qualifications

• Certified in EMR Systems, such as Epic Ambulatory, Wisdom, Willow, and Cadence or equivalent experience
• Experience in integrated care setting (e.g., serving medical, dental, and behavioral health patients)
• Proven project management experience
• Proven training and educational experience

Benefits

• Medical, Dental & Vision Insurance
• Life, Long-Term Disability, Accident, & Critical Illness Insurance
• Empower Retirement 401k
• 200 hours of Paid Time Off (PTO) not including 6 paid holidays
• Employee Assistance Program (EAP)
• Life Mart- Employee Discounts
• Employee Wellness Events & Team Challenges
• Local Gym Membership Discounts

Compensation

Salaried/Exempt: Starting at $80,000 annually, increases depending on experience

Bilingual Differential

Additionally, we offer $0.75 per hour as compensation for bilingual proficiency in both English and Spanish.

Contact Information

OCH is an equal opportunity employer, and we encourage candidates of all backgrounds to apply.