Epic Applications Analyst

Responsibilities

• Configure and customize Epic modules to meet client-specific workflow requirements, translating user needs into detailed system specifications.
• Analyze current-state clinical and operational workflows to identify gaps, inefficiencies, and opportunities for optimization.
• Design and document system configurations, build specifications, and workflow decisions for assigned Epic applications.
• Lead and participate in working groups with clinicians, operations staff, and IT stakeholders to gather requirements and validate designs.
• Perform unit testing, integrated testing, and regression testing to ensure system functionality meets design intent.
• Support end-users during build, training, and go-live phases — including at-the-elbow support and issue resolution.
• Collaborate with Epic representatives and internal subject matter experts to align on configuration decisions.
• Maintain thorough documentation for all system modifications, enhancements, and workflow decisions throughout the project lifecycle.
• Mentor junior analysts and contribute to team knowledge-sharing and professional development.

Requirements

• Bachelor’s degree required; Master’s in Health Administration, Business Administration, or related field preferred.
• Eligible to work in the United States without visa sponsorship.
• At least 4 years of hands-on experience with Epic system applications.
• Active Epic certification in one or more modules relevant to your area of expertise.
• Experience leading workgroups and engaging stakeholders across clinical and operational functions.
• Willingness to travel to client sites as required by project phase.

Key Skills & Attributes

• Analytical thinking — you can break down complex clinical workflows and translate them into clear, configurable system specifications.
• Workflow optimization mindset — you look beyond the immediate request to identify how processes can be improved, not just replicated.
• Collaboration with clinicians — you are comfortable in rooms with nurses, physicians, and administrators, earning their trust through competence and communication.
• Healthcare operations knowledge — you understand how health systems function and how system design decisions affect frontline care delivery.
• Attention to detail and documentation discipline — configuration decisions are traceable and well-documented.
• Able to manage multiple workstreams and prioritize effectively in a fast-paced project environment.

What Sets You Apart

• Proven leadership in change management or large-scale Epic implementation projects.
• Experience mentoring junior analysts or serving as a workstream lead.
• Deep knowledge of Epic AURA, Care Everywhere, or laboratory workflows.
• Demonstrated ability to manage ambiguity and deliver in complex, multi-stakeholder environments.
• Strong communication skills with experience presenting to clinical and executive audiences.