Epic Application Analyst

General Tasks And Responsibilities

• Analyze and document business requirements and processes
• Communicate requirements to technical personnel through the construction of basic conceptual data, process models and flowcharts, and technical specifications
• Interview end users, stakeholders, and project sponsors in order to assess business and clinical needs
• Create business, functional and technical requirements documents based on captured data and in accordance with departmental protocol/standards
• Convert information gathered into details including data sources, data and user types, interface components, interface navigation needs, reporting needs, and administrative system needs
• Define external interfaces, constraints, quality issues and other non-functional requirements
• Provide project management team with identified risks, concerns, and ambiguities discovered during the gathering of requirements
• Assist team in developing solutions
• Partner with project managers to complete requirements documentation in accordance with project schedule
• Plan, organize, facilitate, and lead meetings and workgroups as well as oversee and execute follow-up activities
• Ensure software development team accounts for all defined requirements in coordination with quality assurance team
• Ensure that all quality standards comply with internal policies and industry standards
• Document changes to baseline requirements through standard change control process
• Document software test plans, technical requirements, release notes, user and training guidelines and other materials
• Plan, coordinate, and support unit acceptance testing and subsequent deployments in coordination with other team leaders
• Perform end user and application support functions including problem solving and resolution of application function defects
• Develop and execute project presentations
• Participate in special projects as required
• Provide training to and serve as a mentor for Junior Clinical Business Analysts and/or other appropriate project team members
• Lead the training, development, and implementation of process improvements for all projects and applications
• Identify opportunities for process improvements and provide analysis and propose change and communicate strategies
• Provide supervision and direction to junior clinical business analysts, clinical business analysts assigned at Levels I and II, consultants, and/or other appropriate project team members
• Interview Junior Clinical Business Analysts, Clinical Business Analysts assigned at Level I and II, consultants, and/or other appropriate project team members

Requirements

Specialty certification(s) issued by a national commercially available program, state, professional society, academic or technical institution in an area(s) listed above, may be credited on a month-to-month basis toward the required work experience for a total of one year

Epic Certification

Other Preferred Skills

• Clinical Background (preferred)
• At least 2 full life-cycle implementations (preferred)

Qualifications

• A Master's Degree or advanced clinical degree from an accredited college or university and two years of experience serving as a lead in soliciting, defining, and managing requirements for internally and externally developed software in a clinical, allied health, non-allied health, behavioral health, information technology, information services, business, analytics or related area: or
• A Baccalaureate Degree from an accredited college or university and five years of experience as described above: or
• A satisfactory combination of education, training, and experience.

Years Of Experience

2-5 years experience with Epic EMR and/or other clinical applications.