Epic Application Analyst

Independently support Healthy Planet Compass Rose initiatives, including creating and maintaining registries, designing, building, and optimizing SDOH workflows, and expanding the Remote Patient Monitoring program.

Responsibilities

• Perform daily maintenance activities, including service requests and minor optimizations
• Analyze and diagnose complex system issues, identify root causes, and develop solutions or escalate as appropriate
• Design, implement, maintain, optimize, and support Epic applications
• Translate business and technical requirements into functional solutions
• Configure, test, implement, and maintain application workflows
• Collaborate with operational stakeholders, vendors, and IT teams
• Provide Tier 2 and Tier 3 application support
• Troubleshoot incidents, document resolutions, and maintain technical documentation
• Support system upgrades, enhancements, and monthly updates
• Serve as a subject matter expert for application functionality and workflows
• Lead and support complex application projects as assigned
• Support the following initiatives: SDOH Refuel, Family Health Navigator Refuel

Requirements

• High School Diploma or GED
• Epic Healthy Planet Certification
• Epic Compass Rose Certification
• Previous experience supporting Epic Healthy Planet workflows and applications
• Ability to work independently with minimal supervision

Nice to Have

• Experience serving as a project lead for complex IT initiatives
• Strong background in workflow design and optimization
• Advanced troubleshooting and root cause analysis skills
• Experience partnering with vendors to resolve system issues and improve performance
• Prior mentoring or leadership experience within an Epic applications team
• Experience supporting reporting, data validation, and analytics needs
• Knowledge of healthcare application integration and system maintenance

Benefits

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.

• Medical, dental & vision
• Critical Illness, Accident, and Hospital insurance
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Pay

The pay range for this position is $60.00 - $65.00/hr.

Schedule

This is a fully remote, contract position based out of Aurora, CO.