Epic Application Analyst

06 Months contract position.

About the Role

The Application Analyst has primary responsibility for system design, build, testing, validation, and ongoing support of assigned applications.

Responsibilities

• Obtain and maintain in-depth knowledge of functional workflows and the software functionality necessary to support them.
• Participate in future state workflow review and development and complete the system build necessary to support these new workflows.
• Work collaboratively in workgroups and across interdisciplinary teams.
• Identify system optimization and enhancements and collaborate with vendors and other technology, project team, and end-user resources to design and implement effective solutions.
• Research issues and use independent analysis and judgment to produce solution options (including alternative solutions when necessary to address system limitations) to complex matters.
• Continually identify opportunities for functional improvement in applications.
• Provide tier-2 support of application incidents reported through the help desk.
• Maintain up-to-date documentation.
• Implement changes using documented processes that are compliant with departmental policies and procedures.
• Promote the Mission, Vision, and Values of the Health System and practice a high level of customer service in all aspects of job duties.

Decision Making

Independent judgment in making decisions from many diversified alternatives that are subject to general review in final stages only.

Working Relationships

• Coordinates activities of others (does not supervise).
• Leads others in same work performed (does not supervise).
• Works directly with patients and/or customers.
• Works with internal customers via telephone or face-to-face interaction.
• Works with external customers via telephone or face-to-face interaction.
• Works with other healthcare professionals and staff.
• Works frequently with individuals at Director level or above.

Special Job Dimensions

• Ability to travel as required for Epic training.
• Ability to travel to remote work sites as needed.

Requirements

• One (1) year of related experience.
• Ability to complete Epic certification and maintain certification in assigned application module(s).
• Basic computer skills.
• Ability to work independently and within a team across multiple disciplines.
• Ability to establish and meet work schedules within limited time frames and under tight deadlines.
• Analytical ability to solve both business and technical problems.
• Excellent interpersonal and communication skills.
• High school diploma or GED.
• Obtain and maintain Epic certification in assigned application module(s).

Skills

• Epic Cupid Certification (Must Have)
• Implementation and/or Connect experience (Must Have)
• EPIC Radiant Certification (Nice To Have)

Benefits

• Competitive compensation.
• Comprehensive benefits, including medical, dental, vision, and retirement options.