Epic Application Analyst

Job Summary The Application Analyst is primarily responsible for system design, build, testing, validation, and ongoing support of assigned applications. Job Responsibilities Obtain and maintain in-depth knowledge of functional workflows and the software functionality necessary to support them. Participate in future state workflow review and development and complete the system build necessary to support these new workflows. Work collaboratively in workgroups and across interdisciplinary teams. Identify system optimization and enhancements and collaborate with vendors and other technology, project team, and end-user resources to design and implement effective solutions. Research issues and use independent analysis and judgment to produce solution options (including alternative solutions when necessary to address system limitations) to complex matters. Continually identify opportunities for functional improvement in applications. Provide tier-2 support of application incidents reported through the help desk. Maintain up-to-date documentation. Implement changes using documented processes that are compliant with departmental policies and procedures. Promote the Mission, Vision, and Values of the Health System and practice a high level of customer service in all aspects of job duties. Exercise independent judgment in making decisions from many diversified alternatives that are subject to general review in final stages only. Coordinate activities of others (does not supervise) and lead others in the same work performed (does not supervise). Work directly with patients and/or customers and with internal and external customers via telephone or face-to-face interaction. Collaborate with other healthcare professionals and staff, frequently interacting with individuals at the Director level or above. Travel as required for Epic training and to remote work sites as needed. Required Skills & Experience One (1) year of related experience. Ability to complete Epic certification and maintain certification in assigned application module(s). Basic computer skills. Ability to work independently and within a team across multiple disciplines. Ability to establish and meet work schedules within limited time frames and under tight deadlines. Analytical ability to solve both business and technical problems. Excellent interpersonal and communication skills. Required Education High school diploma or GED. Required Certification & Licensure Obtain and maintain Epic certification in assigned application module(s). Shift Epic Implementation Epic Mammo/Radiant experience