Enrollment & Student Engagement Coordinator

About the role

At Acceleration Academies, we believe in transforming the lives of students who have disengaged from traditional schooling to achieve their high school diploma through personalized, flexible learning and innovative educational practices. Partnering with school districts nationwide, our dropout recovery and student re‑engagement programs are supported by cutting‑edge technology and a commitment to compassionate, impactful teaching. The Enrollment & Student Engagement Coordinator is a field‑based, outcomes‑oriented role responsible for generating prospective Graduate Candidates, moving prospects through the enrollment pipeline, and contributing directly to assigned enrollment growth targets.

Responsibilities

• Own assigned enrollment growth targets and execute a consistent field‑based recruitment strategy that generates qualified prospective Graduate Candidates and converts prospects into enrolled students.
• Conduct proactive outreach and canvassing in the neighborhoods and communities surrounding the Academy, including door‑to‑door and neighborhood canvassing.
• Visit apartment communities, community centers, youth‑serving organizations, local businesses, public spaces, and other locations where prospective Graduate Candidates and families may be reached.
• Conduct direct outreach to prospective students and families through in‑person visits, phone calls, text and email outreach, events, referrals, and other approved channels.
• Maintain an active pipeline from initial contact through application, enrollment, and start, following up consistently and promptly, including in‑person when appropriate.
• Track outreach activity, leads generated, applications, enrollments, conversion rates, and other established pipeline metrics.
• Know your assigned enrollment and pipeline numbers and be able to explain which outreach activities are producing prospects and enrollments.
• Collaborate with Academy leadership and enrollment staff to remove barriers in the enrollment process and improve conversion.
• Participate in community events and cultivate partnerships when those activities support prospective student generation, referrals, and enrollment growth.
• Represent the Academy professionally and authentically in all community interactions.
• Take proactive responsibility for attendance and truancy intervention for assigned Graduate Candidates experiencing chronic absenteeism, disengagement, or difficulty being reached.
• Regularly review attendance and truancy lists and prioritize students requiring immediate outreach.
• Contact Graduate Candidates and families by phone, text, email, and in person to understand attendance concerns and support re‑engagement.
• Conduct home visits when appropriate and consistent with Academy policies and safety protocols.
• Identify barriers contributing to attendance issues and communicate relevant information to Academy leadership and staff.
• Develop and execute follow‑up plans designed to re‑engage students and support their return to consistent attendance.
• Document all interventions, outreach attempts, home visits, barriers identified, and re‑engagement outcomes accurately and promptly.
• Monitor assigned students after re‑engagement and follow up as needed to support sustained attendance.
• Identify and connect students to community resources