ENA Strategic Acct Mgr I

About the role

Join HCSC and be part of a purpose-driven company that will invest in your professional development.

Responsibilities

• Retention and Penetration: Partner with Account Executive in preparation of documents in order to retain and build account membership and identify cross-sell opportunities.
• Affiliate in Strategy Development: Maintain understanding of client strategy and articulate strategy to internal constituents.
• Service Strategy: Develop and execute internal and external service strategy; includes participating in client service meetings and identifying service enhancement recommendations.
• Relationship Management: Partner with Account Executive in developing and expanding client relationships.
• Implementation: Collaborate with CIC for successful account implementation of renewals and off-cycle changes.
• Reporting: Maintain Salesforce database with account information and facilitate the development of reports to meet client needs and internal requests.
• Account and Opportunity Planning: Partner with Account Executive in preparation of reports and documentation to identify innovative product solutions and cross-selling opportunities.
• Industry/Marketplace Awareness: Maintain an understanding of HCSC products and services, healthcare reform, competitive landscape, and implications on clients.
• Maintain general agent insurance license.

Requirements

• Bachelor degree and 2 years in Healthcare operations handling independent work OR 6 years of experience in Healthcare operations handling independent work.
• Possess current state general agent insurance license or obtain general agent insurance license within 90 days of starting in the role.
• Organization/project implementation skills.
• Verbal and written communications skills to work with customer representatives, customers, brokers and across internal departments.
• Knowledge of health insurance products and the industry.
• PC proficiency to include Word, Excel and PowerPoint.
• Analytical skills.
• Ability and willingness to travel, including overnight stays as needed.

Qualifications

• Bachelor degree.
• Experience servicing accounts and working with brokers.
• Knowledge of salesforce.com or applicable sales database.
• Presentation skills
• Initiative
• Strong foundation in medical field

Benefits

We are an Equal Opportunity Employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.

Pay

Compensation: $66,400.00 - $99,600.00

Schedule

Exact compensation may vary based on skills, experience, and location

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