MGR, STRATEGIC BUSINESS AND CI

Key Responsibilities

• Partner with business and operational leaders to translate corporate objectives into actionable initiatives.
• Lead continuous improvement (CI) efforts using Lean, Six Sigma, SIMA, or similar methodologies.
• Facilitate process mapping, workflow optimization, and value stream analysis to streamline operations.
• Identify inefficiencies and eliminate waste across teams and processes.
• Guide data-driven root cause analysis and develop sustainable solutions.
• Support change management, communication, and adoption of new processes across the business.
• Provide reporting, dashboards, and progress updates to leadership.

Ideal Candidate Profile

• Strategic & Collaborative
• Strong ability to work hand-in-hand with managers and cross-functional teams.
• Skilled at aligning local activities with corporate goals and performance metrics.
• Continuous Improvement Expert
• Experience with Lean, Six Sigma (SIG/SIMA a plus), Kaizen, or other CI frameworks.
• Comfortable coaching teams and facilitating improvement events.
• Process Optimization Focus
• Proficient in process mapping tools (Visio, Lucidchart, Miro).
• Ability to design efficient future-state workflows and standard operating procedures.
• Efficiency & Waste Reduction
• Proven experience removing non-value-added activities and improving cycle times, cost, quality, or service.
• Strong analytical mindset with a bias toward measurable outcomes.

Preferred Skills & Certifications

• Six Sigma Green Belt or Black Belt (preferred).
• Experience with process mapping, value stream mapping, and SOP documentation.
• Understanding of strategy deployment tools such as OKRs, Hoshin Kanri, or KPI frameworks.
• Excellent communication, facilitation, and problem-solving skills.

Competencies

• Ability to lead a project and direct individuals in a multi-disciplinary, cross-functional team setting.
• Ability to design, organize, prioritize, and schedule work assignments.
• Ability to oversee business analytics projects and explain status and implications to senior business leaders.
• Ability to learn and apply standard project management methodologies and tools.
• Ability to learn and apply generally accepted Six Sigma and/or Lean methodologies and tools.
• Ability to learn and apply a wide range of categorical, multivariate, survey and survival analysis techniques, producing trend, graph, data, and risk analysis, as well as producing executive reports.
• Ability to communicate effectively at all levels across the organization and able to perform as a facilitator to peers.
• Ability to influence others.
• Skilled strategic thinker and systems mindset.
• Skilled data-driven decision-making.
• Ability to continuously improve and to think and act independently utilizing creativity and flexibility.
• Ability to create innovative business solutions.

Qualifications

• Bachelor's degree from a four-year college or university with six to seven years of related experience with project mining, consulting, and fundamental analysis, or equivalent combination of education and experience related to the discipline.
• One or any combination of the following types of certifications is preferred: Six Sigma, Lean, CIS, or CQA.

Supervisory Responsibilities

• May be responsible for matrix management of internal and external staff assigned to projects and initiatives under management.
• May provide input regarding team members' performance to their direct supervisors.

Communication Skills

• Ability to express complex ideas in simple terms.
• Ability to negotiate and gain consensus on the cross-functional project team simultaneously meeting the needs of all stakeholders.
• Ability to read, analyze, and interpret common professional literature, technical journals, and financial reports.
• Ability to write reports, business correspondence, and program and process documentation.
• Ability to write and deliver effective speeches and presentations on complex topics to various groups.

Computer Skills

• Advanced knowledge of word processing, presentation, spreadsheet, and diagramming software.
• Frequent and extensive travel is required.

Analysis and Problem-Solving Ability

• Ability to use innovation and creativity to integrate different ideas and solve problems.
• Ability to problem solve and build consensus among groups.
• Ability to define problems, collect and analyze data, establish facts, and draw valid conclusions.

Decision Making

• Ability to define problems, collect and analyze data, establish facts, and draw valid conclusions.

Physical Demands

• Ability to sit up to 2/3 of the time and to stand, walk, and stoop up to 1/3 of the time.
• Good vision and ability to adjust focus is required.
• Manual dexterity is required.
• Must occasionally lift and/or move up to 10 pounds.

Work Environment

• Office and field environments.

Safety and ADA Statement

• Safety Statement: Safety is a core value at (TXNM Energy/PNM/TNMP) and our vision, "everyone goes home safe", reflects our commitment to promoting an environment conducive to learning, improving and building safety practices. Our safety value is built upon the belief that every employee deserves to work in an environment free from harm.
• Americans with Disabilities Act (ADA) Statement: If you require assistance with the job application process due to a disability, please contact HR ADA Analyst, at 505-241-4627.