Documentation Specialist

Signal Travel & Tours, Inc. is seeking a Documentation Specialist to support leisure and corporate travel, trip planning, bookings, tours, payments, customer service, and travel operations. This is a full-time, 100% remote role open to candidates throughout the United States.

Responsibilities

• Maintain accurate, organized records and supporting documentation for leisure and corporate travel, trip planning, bookings, tours, payments, customer service, and travel operations.
• Check documents and records for completeness, correct naming, required fields, approvals, and version accuracy.
• Apply approved templates, formatting, file-naming, classification, and retention standards across travel booking and customer service.
• Track missing documents, expired records, required signatures, and outstanding corrections.
• Prepare document packages, status summaries, or records for review by the appropriate team.
• Protect confidential records and maintain controlled access to sensitive files.

Requirements

• Strong document organization, proofreading, data-entry, and attention-to-detail skills.
• Comfort using document-management systems, shared drives, spreadsheets, and word-processing tools.
• Ability to follow naming, version-control, retention, and access procedures consistently.
• Clear written communication when requesting corrections or missing documents.
• Reliable time management and accurate recordkeeping.
• A pre-employment background check is required.

Pay

$54,500 - $62,000 per year

Schedule

Full-time, 100% remote