Documentation Specialist

About the role

Gladex Travel and Tours Corp is seeking a Documentation Specialist to help with flight and hotel planning, custom itineraries, travel packages, traveler service, and reservation support. This is a full-time, 100% remote position open to candidates throughout the United States.

Responsibilities

• Maintain accurate, organized records and supporting documentation for flight and hotel planning, custom itineraries, travel packages, traveler service, and reservation support.
• Check documents and records for completeness, correct naming, required fields, approvals, and version accuracy.
• Apply approved templates, formatting, file-naming, classification, and retention standards across travel booking and itinerary service.
• Track missing documents, expired records, required signatures, and outstanding corrections.
• Prepare document packages, status summaries, or records for review by the appropriate team.
• Protect confidential records and maintain controlled access to sensitive files.

Qualifications

• Strong document organization, proofreading, data-entry, and attention-to-detail skills.
• Comfort using document-management systems, shared drives, spreadsheets, and word-processing tools.
• Ability to follow naming, version-control, retention, and access procedures consistently.
• Clear written communication when requesting corrections or missing documents.
• Reliable time management and accurate recordkeeping.
• A pre-employment background check is required.

Pay

$53,500 - $61,000 per year

Employment type: Full Time
Work arrangement: 100% Remote — United States
Experience level: Associate