Documentation Specialist

About the role

Therm-x of California is the leading manufacturer of Advanced Temperature and Control Systems for Hi-Technology industries, with over 30 years in business and a diverse customer base. This administrative position within the Quality Department reports to the DTD Manager and involves managing the LMS Training Database, data entry, training record review, filing, scheduling, and prioritizing. The role also includes gathering and compiling build data into First Article Inspection Reports (FAIR) in accordance with industry and/or customer standards. The coordinator will collaborate closely with Trainers, Quality, Human Resources, Management, Engineering, Planning/Purchasing, and Customer Service departments.

Responsibilities

• Maintain the LMS Database with current employee information, training required/completed, and roles.
• Run gap analysis reports, schedule hands-on and external trainings, collect training records, and verify information is correct and complete.
• Coordinate scheduling of external training with trainers and inform appropriate personnel and supervisors.
• Gather and compile build data into FAIRs, ensuring data is complete and accurate.
• Interface with various departments to obtain and compile necessary documentation for the FAI package.
• Collaborate with customer service and/or quality management on any required customer communication.
• Interpret engineering drawings and associated documentation to generate AS9102 reports compliant with requirements.
• Interface with the Therm-x quality control team on the input and review of assembly inspection data for items subject to the FAI requirement.
• Interface with supplier quality, receiving, procurement, and additional production departments to obtain and compile all necessary documentation required for the FAI package.
• Perform floor copy audits for control documents.
• Participate in Continuous Improvement initiatives related to training and FAI processes.
• Report completion of training to the ECO Coordinator for closure of ECOs.
• Assist with additional training, documentation, or quality tasks as defined by the DTD Manager or Quality Assurance Manager.

Requirements

• Associate degree or equivalent on-the-job training related to training, administration, or quality.
• Intermediate-level competency in Microsoft Word and Excel.
• Strong attention to detail, organizational, project management, and multi-tasking skills.
• Ability to work independently, recognize and resolve problems, and handle a fast-paced environment with changing priorities.
• Good customer service, presentation, computer, facilitation, interpersonal, and human relations skills.
• Ability to review documents for standardized formatting and grammar is a plus.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.

Benefits

• Competitive pay
• Medical, dental, and vision insurance
• 401(K) retirement plan
• Sick leave
• Paid time off