Documentation Specialist

Key Responsibilities

• Demonstrate a knowledge of the overall Service Treatment Record (STR) conversion process.
• Review service member medical records, identify corresponding parts and subparts, sort, organize, and prepare documents for digital conversion (removing staples, folds, illegible docs, etc.).
• Organize the contents of a service member's medical record and prepare it for scanning.
• Demonstrate a knowledge and understanding of the service member medical record, including all parts, subparts and verification letters (DD2963).
• Monitor the STR Registry to ensure all cases are uploaded to both STR Registry and HAIMS (Healthcare Artifact and Image Management System).
• Work in a team production environment and be able to perform other duties as assigned.
• Conduct quality control of the digitized record.
• Verify each STR section scanned for correct service member identification and legibility.
• Use provided tools to correct skewed or non-legible documents prior to upload.
• Rescan documents as needed to meet quality standards.
• Ensure digitized pages achieve functional equivalence with paper STRs.
• Occasionally lift boxes containing medical records weighing up to 35 pounds.

Required Experience/Education

• Associate's degree with 2 years of relevant experience.
• Bachelor's Degree may be substituted for 4 years of experience.
• Must be U.S. Citizen able to pass background investigation and hold Public Trust clearance.
• Computer experience: Microsoft Office Suite, Data entry and Validation, Strong attention to detail with an emphasis on quality, Ability to work independently and as part of a team.
• Have (or obtain) Green Belt Lean Six Sigma Certification.

Desired Skills

• Experience with healthcare digitization projects strongly preferred.
• Experience with military or government medical records systems a plus.
• Familiarity and training for protecting privileged and confidential medical information.
• Familiarity and experience with Marine Corps medical records and/or separations processes.
• Familiarity and experience using Veterans Administration Health Administration Information Management System (HAIMS).

Pay

$19-$25/hour