Documentation Specialist

Lorygen Group is adding a Documentation Specialist to work across digital presence, accessibility-focused services, customer support, marketing, content, project coordination, and technology-enabled delivery. The opening is full time, fully remote, and open to candidates throughout the United States.

Responsibilities

• Maintain accurate, organized records and supporting documentation for digital presence, accessibility-focused services, customer support, marketing, content, project coordination, and technology-enabled delivery, ensuring files can be found and reviewed when needed.
• Check documents and records for completeness, correct naming, required fields, approvals, and version accuracy.
• Apply approved templates, formatting, file-naming, classification, and retention standards across digital services and customer delivery.
• Track missing documents, expired records, required signatures, and outstanding corrections for the team.
• Prepare document packages, status summaries, or records for review by the appropriate team while supporting digital services and customer delivery.
• Protect confidential records and maintain controlled access to sensitive files.

Requirements

• Strong document organization, proofreading, data-entry, and attention-to-detail skills.
• Comfort using document-management systems, shared drives, spreadsheets, and word-processing tools.
• Ability to follow naming, version-control, retention, and access procedures consistently.
• Clear written communication when requesting corrections or missing documents.
• Reliable time management and accurate recordkeeping.
• A pre-employment background check is required.

Pay

$53,000 - $61,000 per year

Schedule

• Full time
• 100% remote (United States)