District Team Lead

About the role

Lead the Future of Laundry with SpinXpress. At SpinXpress we’re redefining the laundry industry with modern, welcoming, and customer‑driven spaces. We’re looking for a passionate District Team Lead to help bring our vision to life, grow with a forward‑thinking brand, and set the foundation for continued growth and innovation.

Responsibilities

• Lead multiple store locations and inspire high‑performing teams.
• Ensure every customer experience reflects our commitment to quality and care.
• Oversee daily operations and cultivate a positive, consistent workplace culture.
• Drive operational excellence and brand consistency across all stores.
• Support the launch and expansion of our new Fresh and Commercial divisions.
• Create a workplace culture that aligns with SpinXpress’s mission, vision, and values.
• Recruit, interview, select, hire, and develop an appropriate number of managers and attendants.
• Focus on developing the team to drive customer and operational excellence.
• Track and forecast operational trends and analysis.
• Develop procedures in accordance with HR regulations.
• Coach, mentor, and develop staff, including overseeing new employee onboarding.
• Empower employees to take responsibility and expect accountability with consistent feedback.
• Lead employees to meet the organization’s expectations for productivity, quality, and goal accomplishment.
• Maintain employee work schedules, including training, call‑ins, and managing overtime hours.
• Develop and implement processes and procedures to maintain operational excellence (quality, speed, efficiency, and output) continuously.

Qualifications

• Bachelor’s degree or equivalent work experience.
• Previous experience in operations or related fields.
• Strong experience in the retail or food service industries.
• Strong problem‑solving and critical‑thinking skills.
• Strong leadership and development qualities.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization’s management team, providing leadership and direction.
• Excellent computer skills in a Microsoft Windows environment, including knowledge of Excel.

Benefits

• Discounted laundry services.
• Flexible and dependable scheduling.
• Supportive, laid‑back, and team‑oriented environment.

Pay

$40,000 – $55,000 base salary plus bonus.