District Team Lead

About the role

Lead the Future of Laundry with SpinXpress Are you ready to make an impact with a fast-growing, innovative company that’s changing the way people experience laundry? At SpinXpress, we’re redefining the laundry industry with modern, welcoming, and customer-driven spaces. We’re looking for a passionate District Team Lead to help bring our vision to life. This is your opportunity to grow with a forward-thinking brand that values people, progress, and exceptional service.

Responsibilities

• Lead multiple store locations and inspire high-performing teams
• Ensure every customer experience reflects our commitment to quality and care
• Oversee daily operations and cultivate a positive, consistent workplace culture
• Drive operational excellence and brand consistency across all stores
• Support the launch and expansion of our new Fresh and Commercial divisions
• Establish a workplace culture aligning with SpinXpress's objectives and define the mission, vision, and values of SpinXpress
• Recruit, conduct interviews, select, hire, and nurture an appropriate number of managers and attendants
• Focus on team development to enhance customer satisfaction and operational excellence
• Monitor and predict operational patterns and analysis
• Create procedures complying with HR regulations
• Guide, support, and develop staff, including overseeing the onboarding process for new employees
• Encourage staff to take ownership and ensure accountability through consistent feedback
• Lead employees to meet productivity, quality