District Team Lead

About the role

Lead the Future of Laundry with SpinXpress. This District Team Lead position offers the chance to make an impact with a fast‑growing, innovative company that is redefining the laundry industry through modern, welcoming, and customer‑driven spaces. The role emphasizes people, progress, and exceptional service while providing opportunities for growth within a forward‑thinking brand.

Responsibilities

• Lead multiple store locations and inspire high‑performing teams.
• Ensure every customer experience reflects our commitment to quality and care.
• Oversee daily operations and cultivate a positive, consistent workplace culture.
• Drive operational excellence and brand consistency across all stores.
• Support the launch and expansion of our new Fresh and Commercial divisions.
• Establish a workplace culture aligning with SpinXpress objectives and define the mission, vision, and values of SpinXpress within the Lubbock, TX district.
• Recruit, interview, select, hire, and nurture managers and attendants in the Lubbock, TX district.
• Focus on team development to enhance customer satisfaction and operational excellence in the Lubbock, TX district.
• Monitor and predict operational patterns and analysis for the Lubbock, TX district.
• Create procedures complying with HR regulations specific to the Lubbock, TX district.
• Guide, support, and develop staff, including overseeing the onboarding process for new employees in the Lubbock, TX district.
• Encourage staff to take ownership and ensure accountability through consistent feedback in the Lubbock, TX district.
• Lead employees to meet productivity, quality, and goal‑achievement expectations set by the organization within the Lubbock, TX district.
• Manage employee work schedules, including training, call‑ins, and overseeing overtime hours in the Lubbock, TX district.
• Implement and refine processes and protocols to sustain operational excellence (quality, speed, efficiency, and output) continuously within the Lubbock, TX district.

Qualifications

• Hands‑on leader with experience in retail, hospitality, or food service.
• Business‑minded and customer‑focused, thriving in a fast‑paced setting.
• People‑first leader who motivates teams and delivers outstanding results.
• Proactive, adaptable, and eager to help shape a growing brand.
• A Bachelor’s degree or equivalent work experience is required.
• Previous experience in operations or related fields is essential.
• Strong background in retail, hospitality, or food service.
• Demonstrated leadership and development qualities.
• Problem‑solving and critical‑thinking skills.
• Knowledge of basic economics, budgeting, and accounting principles.
• Proficiency in the Microsoft Windows environment, including Excel.
• Ability to serve as a knowledgeable resource to the management team.

Benefits

• Discounted laundry services.
• Flexible and dependable scheduling.
• Supportive, laid‑back, and team‑oriented environment.

Pay

$40,000 – $55,000 yearly + bonus.