Director, Global ICT

Responsibilities

• Develop and execute a multi-year ICT and digital transformation strategy aligned with company objectives and operational needs.
• Establish technology governance, architecture standards, and best practices across infrastructure, applications, and data platforms.
• Define and oversee the organization’s AI strategy, identifying high-impact use cases across manufacturing, supply chain, and commercial functions.
• Identify and lead implementation of enterprise AI use cases across operations, supply chain, manufacturing, and commercial functions to drive efficiency, automation, and improved decision-making.
• Establish governance for AI usage, including policies related to data security, privacy, licensing, regulatory compliance, and responsible use of AI technologies.
• Partner with HR and learning teams to develop AI fluency across the organization through role-based training and enablement.
• Develop and manage the annual ICT budget and technology investment roadmap.
• Lead the implementation and ongoing optimization of the Infor M3 global ERP system.
• Ensure ERP capabilities align with operational processes across manufacturing, supply chain, and commercial functions.
• Oversee system integration between ERP, analytics platforms, and other enterprise applications.
• Work cross-functionally with business leaders to improve business processes enabled by ERP capabilities.
• Direct global ICT operations, including network architecture, infrastructure, cloud environments, and cybersecurity.
• Ensure reliability, scalability, and security of enterprise systems, networks, servers, and data storage platforms.
• Lead cybersecurity testing, audits, and compliance efforts to mitigate evolving threats and risks.
• Define and design the company’s enterprise data architecture and analytics platforms, ensuring the foundation supports scalable AI, analytics, and automation capabilities.
• Build and scale AI and machine learning capabilities that support automation, operational insights, and advanced decision-making.
• Establish standards for data governance, accessibility, and lifecycle management.
• Lead, develop, and mentor a global ICT team, including infrastructure, cybersecurity, data, and AI capabilities.
• Build critical capabilities in data engineering, AI/ML, and enterprise systems as the organization scales.
• Collaborate closely with executive leadership and cross-functional teams to ensure technology initiatives align with business priorities.
• Act as a bridge between technical solutions and strategic business objectives.

Requirements

The ideal candidate will be located within a commutable distance to Cresco, PA. This role is eligible for a Hybrid Work Schedule.

Qualifications

• Strong understanding of modern data architectures, cloud platforms, and AI ecosystems.
• Experience designing or working with Python/SQL-based data and AI environments.
• Familiarity with modern data stack technologies such as dbt, Airflow, Airbyte, Fivetran, or similar tools.
• Experience implementing large-scale ERP systems such as Infor M3, SAP, or JD Edwards.

Skills

• Technical expertise in data architectures, cloud platforms, and AI ecosystems.
• Experience in global, multi-site manufacturing environments.
• Experience building or scaling AI capabilities within an enterprise.
• Experience leading technology transformation initiatives.

Knowledge

• Bachelor’s degree in computer science, Information Systems, Engineering, or related field required.
• MBA or advanced technical degree preferred.
• Proven track record delivering enterprise-scale technology and AI initiatives.
• Experience in complex manufacturing environments.
• Experience managing global IT infrastructure and enterprise systems.