Global Director, Information Technology

Job Responsibilities

• Develop and oversee the Group’s IT and OT strategy and technology roadmap, ensuring alignment with the Group’s business strategy, operational priorities, and Global IT direction.
• Establish and execute a business relationship-management strategy that strengthens collaboration among Global IT, the Group, its Divisions, and regional stakeholders.
• Partner with Group and Division leaders to understand strategic, operational, financial, and technology requirements and translate them into prioritized technology initiatives and solutions.
• Oversee technology planning for major business initiatives, including new programs, facility launches, acquisitions, integrations, operational transformations, and other significant business changes.
• Provide business oversight and governance for the implementation of technology solutions across the Divisions, including enterprise resource planning systems, manufacturing execution systems, Industry 4.0 technologies, infrastructure, data and analytics solutions, and cybersecurity capabilities.
• Ensure technology initiatives are supported by clear business cases, implementation plans, budgets, resource requirements, risk assessments, and measurable benefits, with appropriate attention to total cost of ownership, operational readiness, and value realization.
• Promote the availability, reliability, resilience, security, and performance of technology services by working with Global IT and service providers to establish appropriate service levels, monitor performance, address recurring issues, and support business-continuity requirements.
• Partner with Group functional leaders to identify and implement technology-enabled opportunities that improve productivity, strengthen controls, enhance decision-making, reduce complexity, and optimize overhead costs.
• Manage and govern demand for IT and OT projects and services, aligning Group, Division, and regional requirements with the Global IT portfolio and prioritizing investments based on strategic value, business benefits, risk, urgency, and cost.
• Oversee the technology infrastructure portfolio for the Group, monitoring status, costs, risks, benefits, and delivery performance and escalating material deviations when necessary.
• Act as the principal technology advocate and representative for the Group and its Divisions, ensuring that business priorities, risks, and requirements are understood and appropriately represented within Global IT.
• Cook up and facilitate the response to critical technology issues, establishing clear accountability, facilitating timely escalation, maintaining stakeholder communication, and driving issues through to sustainable resolution.
• Support the convergence and governance of IT and OT environments, working with business, engineering, operations, and cybersecurity leaders to address architecture, connectivity, security, reliability, data, and lifecycle-management requirements.
• Establish and monitor performance measures for technology service delivery, project execution, business satisfaction, financial performance, risk management, and realization of approved business benefits.

Qualifications

• Excellent understanding of the organization’s goals and objectives.
• Demonstrated knowledge of the organization’s core business processes and operations, along with the strategic use of technology to grow a business.
• Demonstrated portfolio management skills, including planning, budgeting, and controlling processes, and valuing IT investments.
• Understanding of application development and software development life cycle concepts.
• Ability to understand and communicate/present detailed and advanced business solutions.
• Able to communicate up and down the management chain, providing the appropriate level of detail and focus on the right information.
• Able to exercise independent judgement and take action on it.
• Excellent analytical and creative problem-solving skills.
• Excellent listening, interpersonal, written, and oral communication skills.
• Logical and efficient, with keen attention to detail.
• Highly self-motivated and directed.
• Able to effectively prioritize and execute tasks while under pressure.
• Strong customer service orientation.
• Experience working in a team-oriented, collaborative environment.
• Able to persuade / influence stakeholders to drive optimization and standards.
• Experience – 10 years of related managerial work experience.