Dental Office Assistant - Business Support

Role: Front Office Business Assistant responsible for supporting front office operations in a dental practice. Key Responsibilities Greet and welcome patients to create a positive first impression.Manage front desk duties such as answering phones, checking mail and email, and communicating with patients and insurance companies.Utilize dental software (e.g., Dentrix) for scheduling and maintaining patient records.Schedule, confirm, and coordinate appointments for multiple providers.File insurance claims, follow up on outstanding claims, verify benefits, and explain coverage.Post insurance and patient payments, process accounts receivables, review treatment plan fees, and discuss payment options with patients.Partner with team members to implement office systems that optimize operations. Qualifications & Skills Prior experience in a fast-paced, customer-centric environment, preferably in dental or medical settings.Excellent communication and organizational skills.Experience with dental software such as Dentrix and insurance billing.Ability to maintain confidentiality and adhere to HIPAA regulations.Physical ability to perform duties, including sitting at a desk, working on a computer, and lifting up to 15 pounds. Additional Details: The role involves onboarding training, periodic virtual or in-person sessions, and maintaining a safe environment. Candidates should be willing to complete a TB test and attend ongoing training. The position offers benefits like health insurance, retirement plans, paid holidays, PTO, and access to Daily Pay, providing a stable career with growth opportunities.