Dental Office Assistant - Business Support

Responsibilities

• Greet patients and manage front office duties, including answering calls, mail, and emails
• Schedule and confirm appointments
• Utilize Dentrix for patient records
• Process insurance claims and verify benefits
• Post payments and review treatment plans
• Support office systems to optimize performance
• Provide exceptional patient service
• Handle billing and accounts receivable
• Maintain appointments
• Collaborate with team to enhance office operations

Requirements

• Excellent communication and organizational skills
• Experience in fast-paced, customer-centric environments
• Knowledge of dental software (Dentrix preferred)
• Commitment to protecting patient information and adhering to HIPAA standards
• Physical ability to sit for extended periods and lift up to 15 pounds
• Willingness to attend periodic training
• TB test required before employment in most states (accommodations available for disabilities)

Benefits

• Competitive benefits package
• Ongoing training and career growth opportunities
• Supportive team culture in a positive, collaborative setting