Dental Office Assistant - Business Support
Alpha Home Health and Hospice · Raleigh, NC · 3 wk ago
AdministrativeFull-time
Seeking an experienced Front Office Assistant with 2+ years in a dental setting to support patient care and office operations.
Responsibilities
- Greet patients and manage front desk duties (answering phones, mail, email)
- Schedule and confirm appointments
- Handle insurance claims and verify benefits
- Post payments and process accounts receivable
- Utilize Dentrix for records management
- Collaborate with the team to implement office systems
- Deliver excellent patient service and support team cohesion
- Maintain data security in compliance with HIPAA
Requirements
- Minimum 1 year of dental office experience
- Strong communication and organizational skills
- Ability to protect patient information in compliance with HIPAA
- Experience with insurance billing and dental software (preferred)
- Physical ability to sit for extended periods and lift up to 15 pounds
- Complete a TB test pre-employment (accommodations available for disabilities)
Benefits
- Health insurance
- Retirement plans
- Paid holidays
- Paid time off (PTO)
- Ongoing training
This position offers a stable career with growth potential in a supportive, community-focused environment.