Customer Service Insurance Representative

About the role

At Mathenia Insurance, we strive to provide exceptional service and trusted insurance solutions to our clients. Our goal is to build lasting relationships while offering a positive experience every step of the way. Join a team of professionals who are dedicated to delivering personalized, friendly, and efficient customer service.

Key Responsibilities

- Connect with prospective clients to assess their insurance needs. - Present and explain insurance products and policies to clients. - Provide ongoing customer service and build lasting relationships. - Provide accurate information to clients regarding coverage, pricing, and terms. - Assist customers with policy changes, renewals, and cancellations. - Maintain detailed records of customer interactions and transactions. - Collaborate with other departments to ensure seamless service and accurate information. - Follow up with customers as needed to ensure satisfaction.

Qualifications

- Previous customer service insurance experience. - Excellent communication and interpersonal skills. - Strong problem-solving abilities and attention to detail. - Ability to work well in a team environment and independently. - Positive, empathetic, and professional attitude.

Benefits

- Competitive salary and benefits package. - Ongoing training and development opportunities. - Friendly and supportive work environment.

Compensation

$50,000.00 - $65,000.00 per year