Insurance Customer Service Representative

Key Responsibilities

• Respond to customer inquiries promptly and professionally
• Aid clients with understanding their insurance policies and coverage options
• Resolve customer issues with empathy and efficiency
• Maintain up-to-date knowledge of our insurance products and services
• Document detailed records using our agency management system

Qualifications

• Licensed (for more than 5 years) in Property & Casualty in New York State
• A minimum of 5 years of customer service experience in the insurance industry
• Strong communication and interpersonal skills
• Proficiency in computer systems and software
• Ability to multitask and prioritize in a fast-paced environment

What We Offer

• Base salary plus high paying commissions
• 401K plan
• Vacation time
• A supportive and collaborative team environment
• Paid time off and holidays