Coordinator, Labor and Employment Operations

Essential Duties & Responsibilities

• Inbox & Mail Management: Manage the daily operations of the Workers' Compensation shared inbox and perform weekly sorting, distribution, and follow-up for office mail.
• Reporting & Compliance: Generate, edit, and distribute regular compliance reports. Identify where processes were not followed and collaborate with the team to resolve any reporting breakdowns.
• Invoice & Settlement Processing: Process monthly claim funding and program management invoices accurately and efficiently. Facilitate signatures and payments for settlements.
• Claims & Subpoenas: Respond to teammate subpoenas and requests by providing clear and concise information. Troubleshoot day-to-day issues by contacting Facility Administrators (FAs) and teammates to track down missing information and report unreported claims or unpaid medical bills to the carrier.
• General Administrative & Projects: Manage the team SharePoint site and one-off projects (e.g., state panel postings), leveraging technology to create efficiencies. Handle routine tasks such as booking conference rooms, meetings, ordering food/supplies, and managing expenses.

Team Document Central Support

• Digital Teammate Files: Manage and fulfill teammate file requests accurately within established SLAs. Maintain digital job descriptions and document procedures to ensure files are routed to the correct manager for signature.
• Process Monitoring (Retention & Terminations): Monitor the TDC inbox to review retention bonus submissions in Workday and manage the monthly auto-termination process.
• Labor Posters: Monitor the inbox and vendor database to ensure all labor law poster services and shipments are up to date for all clinic locations, troubleshooting issues as they arise.
• Unemployment Administration: Scan and process all unemployment-related mail received at the Denver headquarters in an accurate and timely manner.

Education And Skills

• Education: High school diploma or equivalent required. Associate's degree or higher preferred.
• Experience: 1 to 3 years of experience in an administrative, operational support, or coordinator role. Prior experience with HR, document management, or Workers' Compensation processes is strongly preferred.
• Technical Skills: Intermediate proficiency in Microsoft Office applications (Outlook, Excel, Word, SharePoint). Familiarity with HRIS platforms (e.g., Workday) and case/document management systems is a plus.
• Professional Skills: Strong organizational and time-management skills with the ability to effectively juggle tasks across two distinct teams. High attention to detail and ability to handle confidential information (such as teammate files, subpoenas, and medical bills) with discretion. Clear and concise written and verbal communication skills.

Here is what you can expect when you join our Village

A "community first, company second" culture based on Core Values that really matter.
Clinical outcomes consistently ranked above the national average.
Award-winning education and training across multiple career paths to help you reach your potential.
Performance-based rewards based on stellar individual and team contributions.
A comprehensive benefits package designed to enhance your health, your financial well-being and your future.
Dedication, above all, to caring for patients suffering from chronic kidney failure across the nation.

Pay

Wage Range for the role is $20.50 - $28.00/hour.
For location-specific minimum wage details, see the following link: DaVita.jobs/WageRates
Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience.

Benefits

DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits.

Career Growth

From clinical and operations to corporate jobs, our learning and development programs help guide your career journey.