Coordinator, HR Compliance Programs

Work Perks

At Frontier, we like to think we’re creating something very special for our team members. Work is why we’re here, but the perks are nice too:

• Flight benefits for you and your family to fly on Frontier Airlines
• Buddy passes for your friends so they can experience what makes us so great
• Discounts throughout the travel industry on hotels, car rentals, cruises and vacation packages
• Discounts on cell phone plans, movie tickets, restaurants, luggage and over 2,000 other vendors
• Enjoy a ‘Dress for your Day’ business casual environment
• Flexible work schedules that support work/life balance
• Total Rewards program including a competitive base salary, short term incentives, long-term incentives, paid holidays, 401(k) plan, vacation/sick time and medical/dental/vision insurance that begins the 1st of the month following your hire date.
• We play our part to make a difference. The HOPE League, Frontier Airlines’ non-profit organization, is dedicated to providing employees financial assistance during catastrophic hardship

What We Stand For

Low Fares Done Right is our mission and we strive to bring it to life every day. Our ‘Done Right’ promise means delivering not only affordable prices, but making travel friendly and easy for our customers. To do this, we put a great deal of care into every decision and action we take. We must be efficient with the use of our resources and make smart decisions about how we run our business. We must also innovate and be pioneers - we’re not afraid to try new things. While our business requires us to fly high in the air, we also consider ourselves down-to-earth in our approach, creating a warm and friendly experience that truly demonstrates Rocky Mountain Hospitality.

Who We Are

Frontier Airlines is committed to offering ‘Low Fares Done Right’ to more than 100 destinations and growing in the United States, Canada, Dominican Republic and Mexico on more than 350 daily flights. Headquartered in Denver, Frontier’s hard-working aviation professionals pride themselves in delivering the company’s signature Low Fares Done Right service to customers. Frontier Airlines is the proud recipient of the Federal Aviation Administration’s 2018 Diamond Award for maintenance excellence and was recently named the industry’s most fuel-efficient airline by The International Council on Clean Transportation (ICCT) as a result of superior technology and operational efficiencies.

What Will You Be Doing?

Provides day-to-day oversight of and support to the HR Compliance team. Acting as one of Frontier’s Designated Employer Representative (DER) designees, maintains immediate oversight of Frontier’s Drug and Alcohol Program and ensures compliance with applicable regulations. Maintains oversight of Frontier’s Pilot Records Database (PRD) program and ensures compliance with applicable regulations. Serves as a subject matter expert and primary point of contact for both the drug and alcohol, PRD and employment background programs.

Essential Functions

• Administers the Drug & Alcohol Program for Frontier Airlines in accordance with the FAA and DOT guidelines.
• Ensure proper tracking and processing of all employee drug and alcohol tests.
• Facilitate and manage the random drug testing and reasonable suspicion testing.
• Consult with management on procedures surrounding random and reasonable suspicion drug/alcohol testing.
• Audit leaves of absence and furloughed employees as it relates to return to work drug/alcohol testing.
• Ensures record-keeping compliance with applicable policies and regulations.
• Ensure follow up testing for alcohol violations are handled with the utmost confidentiality to avoid legal disputes.
• Investigate and assist in the mediation of employee complaints and appeals using corporate or collective bargaining processes.
• Represent the company in dealings with government agencies.
• Monitor vendor compliance and address issues of non-compliance.
• Regular and periodic after-hour on-call responsibilities to monitor and respond to Drug & Alcohol Program related questions and incidents.
• Responsible for compliance with the Pilot Record Database regulatory compliance at Frontier Airlines.
• The functions include but are not limited to retention and release of drug & alcohol testing and pilot training records for applicants and past employees, coordination with other airlines’ representatives, and coordination with pilots (past and present).
• The PRD responsibilities are federally mandated and require a subject matter expert on current stipulations surrounding the PRD Act.
• Evaluate all pilot-applicant drug testing & alcohol misuse records to ensure the pilot-applicant is acceptable for hiring; document the records, review/evaluation, and ensure those records are retained in compliance with the PRD.
• Prepare for and conduct internal program audits.
• Prepare for and participate in DOT audits.
• Track violations and prepare statistical reports of types of actions taken.
• Monitor data integrity and develop procedures and routines to validate data entered into and stored in various related databases.
• Compile and research information for monthly, quarterly and annual reports.
• Manage pre-employment background check process.
• Process pre-employment fingerprint background checks.
• Manage Security Identification Display Area (SIDA) badging process for new and current employees.
• Present a variety of drug and alcohol training to managers and employees.
• Attend and participate in other related meetings as requested.
• Provide management and employees with information and interpretation of human resource policies, rules and procedures.
• Recommend or initiate programs or actions to resolve problems and enhance client service.

Other Functions

• Occasional travel to monitor collector and vendor processes and to support recruiting efforts.
• Negotiate, research, and maintain contracts with vendors utilized by Frontier Airlines across the domestic United States.
• Assist in monitoring the department budget and in the annual budgeting process.
• Special projects and other duties as assigned by the manager.

Qualifications

• Minimum 2 years of work experience in human resources, auditing, or legal experience.
• Bachelor’s Degree in Human Resources, Business Administration, Accounting or Psychology preferred; equivalent combination of related education and experience considered in lieu of degree.
• Administrative or management experience with Compliance, Drug & Alcohol or HR related programs preferred.
• Prior airline experience preferred.
• Experience as a Subject Matter Expert in FAA DOT or PRD regulatory compliance strongly preferred.
• Previous experience administering a drug/alcohol program or governmentally regulated program(s) in a corporate environment preferred.

Knowledge, Skills And Abilities

• Intermediate skill in Microsoft Office, PowerPoint and Excel.
• Skill in project management, planning, organizing and prioritizing work assignments effectively.
• Highly adaptable, capable of effectively managing a high-volume workload in a fast-paced and a rapidly changing environment.
• Ability to work closely with the FAA and participate in teamed investigations/ inspections with federal agencies.
• Skill in interpreting and closely following policies, rules and regulations.
• Strong presentation skills and interpersonal skills – both written and verbal.
• Ability to use discretion and good judgment in ambiguous situations.
• Strong communication skills and analytical ability.
• Efficiency, detail orientation and organizational ability.
• Effectively maintains a high level of confidentiality.
• Ability to establish and maintain positive relationships with internal and external customers.
• Strong critical thinking skills and the ability to process complex scenarios and effectively solve practical problems in situations where only limited guidelines exist.

Equipment Operated

• Standard office equipment, including PC, copier, fax machine, printer.

Work Environment

Typical office environment, adequately heated and cooled.

Physical Effort

Generally, not required.

Supervision Received

General Supervision: The incumbent performs a variety of routine work within established policies and procedures and receives detailed instructions on new projects and assignments.

Positions Supervised

None.

Salary

$48,000 - $69,757