Contract Administration Coordinator

Essential Functions

• Tracks contract status, key dates, expirations, and renewal timelines to ensure timely follow-up and continuity of services
• Performs word processing, photocopying, retrieving documents, compiling and maintaining records and files, and preparing contracts using templates
• Affords overall clerical support to the department
• Aids with analytical work, data entry, and customer service working with both internal and external customers
• Responds to internal and external inquiries regarding contract status, documentation, and processes in a timely and professional manner
• Prepares standard reports and summaries related to contract activity, status, and metrics

Behavioral Standards

• Supports the mission, vision, and goals of Avem Health Partners and serves as a role model within the company
• Exhibits positive customer service behavior in every day work interactions
• Exhibits a courteous and respectful attitude to internal workforce and external customers
• Communicates accurately and appropriately
• Handles difficult situations in a discreet and professional manner
• Holds self-accountable for professional practice
• Participates in performance improvement activities utilizing principles to support and improve departmental goals
• Demonstrates knowledge of unit goals and is active in committees and projects to achieve these goals
• Keeps current with literature regarding changing practices, interventions, and best practices
• Assumes responsibility for seeking out educational and professional opportunities for personal learning needs and growth as well as meeting mandatory education requirements
• Acts as a preceptor as requested
• Demonstrates excellent work attendance and actively participates in a variety of meetings and training sessions as required
• Adheres to the Avem Health Partners Code of Conduct and Standards of Behavior
• Complies with established policies and procedures and all health and safety requirements

Education/Qualifications

• High school diploma or equivalent required
• Associate’s degree in business administration, Healthcare Administration, Legal Studies, or a related field preferred
• Minimum of 1-3 years of administrative, clerical, or contract support experience required; experience in healthcare, legal, or contract administration environment strongly preferred
• Strong organization skills with high attention to detail and accuracy
• Proficiency in Microsoft office suite (word, excel, outlook) required; experience with contract management systems or document management platforms preferred
• Strong written and verbal communication skills with a customer service orientated approach
• Ability to handle sensitive and confidential information with professionalism and discretion

Certification/Licensure

• No licensure required
• Certified Administrative Professional (CAP) or similar administrative certification preferred