Consulting & Transformation Director

This role involves leading ServiceNow client implementations, managing multiple workstreams from planning to post-engagement support. Responsibilities include: providing strategic architectural guidance, mentoring teams, staying current with platform enhancements, and aligning solutions with client goals. Business development activities encompass proposal development and cross-selling services. Qualifications: at least eight years of recent ServiceNow consulting experience, proven success leading five or more projects, and relevant certifications such as CSA or CTA. Strong analytical, problem-solving, and communication skills are essential, along with the ability to present complex technical concepts to diverse audiences. Travel flexibility and authorization to work in the U.S. without sponsorship are required. Key skills: technical leadership, strategic planning, client relationship management, and team mentorship. Ideal candidates will demonstrate professionalism, integrity, and a commitment to continuous learning.