Construction Account Manager - Washington
for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must include only sections that have real specific content. Remove boilerplate, duplicate lines, navigation, EEO, etc. Must preserve all substantive information.
We need to parse the posting.
Key content:
- Gordian is looking for an Account Manager based in Washington state, who demonstrates professionalism, and construction knowledge and delivers results through their expertise while using Gordian’s extraordinary construction data and software.
- The primary responsibility for Gordian Account Managers is to provide support, and training, for products and services centered around Job Order Contracting (JOC) for various Clients. JOC is a procurement method and construction process that helps federal, state, and local governments, schools, hospitals, higher education institutions, and others maximize efficiency, optimize cost savings, and increase construction quality.
Then a list of responsibilities (Primary Responsibilities) with many bullet-like sentences.
Then Experience Required: Bachelor’s degree in engineering, Architecture, Construction Management, or a related field, or comparable work experience; 5+ years of construction procurement, construction management, project management, or general contracting related experience in both facilities and road construction preferred; Extensive knowledge and experience in public construction operations, pricing and contracting, including scope development and estimating/price proposal development; High level analytical skills and problem-solving capabilities, and the ability to effectively manage several projects simultaneously in development and in the field during construction; Excellent customer service and communication skills, strong interpersonal and team building skills, flexibility, strategic thinking, problem solving skills, goal driven, client obsessed, ability to deliver results, meets client and corporate deadlines, time management skills, self-motivated, works well independently and in a group dynamic; Proficient with Microsoft Office products, including Word, Excel, PowerBi, ability to develop and generate custom tracking documents and reports; Background in construction documentation and administration preferred, but not required; Job Order Contracting or IDIQ experience is preferred, but not required, comprehensive understanding of various public procurement and project delivery methods and requirements.
Then Fortive Corporation Overview (company description) - maybe not needed? It's about the company, but could be considered "About the role"? Actually "About Gordian" also present. The instructions: Use headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to decide which sections to include based on content.
We have:
- About the role: could include the introductory paragraph describing the role, location, purpose, JOC explanation.
- Responsibilities: list of duties.
- Requirements: maybe education and experience.
- Qualifications: maybe skills? But we have both Requirements and Qualifications; we could combine or separate. The instruction says use those headings if there is real specific content. We have "Experience Required" which is basically requirements. Also we have skill list (proficient with MS Office, etc.) which could be Skills.
- Benefits: we have "We offer an excellent benefits package including medical, dental, vision, life and LTD insurance, HSA, and a 401(k) retirement plan." Also mention bonus eligibility.
- Pay: we have salary range: 88,000.00 - 147,000.00 and bonus eligibility.
- Schedule: travel 50-70% within assigned geographic area (WA and OR). That's schedule/travel.
We also have "About Gordian" description (company overview) maybe could be part of About the role or separate? The instruction says use headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Not "About the company". So we might incorporate company description into About the role or maybe omit if not needed. But we need to preserve ALL substantive information; we cannot omit company description if it's substantive. However, the instruction says to include a section ONLY when the posting has real, specific content for it. It doesn't forbid adding extra sections beyond those listed? It says use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It implies those are the allowed headings; we should not create other headings. So we need to fit company description somewhere, maybe under About the role (since that can include role and company context). Or we could put it in a paragraph under About the role.
We also have Fortive Corporation Overview (company description) which is also substantive. Could be included under About the role as well.
We need to avoid duplication: there are duplicated paragraphs about Gordian and benefits etc. We need to preserve all substantive information but not repeat duplicated lines. So we need to deduplicate.
Let's extract unique substantive points:
1. Role: Account Manager based in Washington state, demonstrates professionalism, construction knowledge, delivers results using Gordian’s data and software.
2. Primary responsibility: provide support and training for products/services centered around JOC for various clients. Explanation of JOC: procurement method helping federal, state, local governments, schools, hospitals, higher ed, etc maximize efficiency, optimize cost savings, increase construction quality.
3. Responsibilities list (many items). Let's capture them as bullet points.
List from text:
- Prepare and maintain schedules of detailed activities to accomplish procurement objectives within a specified time period for clients
- Implement and adhere to project procedures from project identification, assistance in overseeing the development and review of project scope of work, proposal review, ensuring contract compliance, through notice to proceed, and construction execution necessary to accomplish a specific objective for various Job Orders
- Ability to read and understand construction plans and specifications, with a depth of knowledge in conducting a comprehensive price proposal review as well as creating and review detailed construction line-item proposals
- Ability to train contractors in Gordian software, client procedure and assist in client contract bidding
- Communicate clearly and effectively with clients and internal team members to ensure projects are completed on time and on budget
- Manage multiple accounts; develop positive working relationships with all customers.
- Drive client retention, renewals, upsells and client satisfaction.
- Work closely with Project Managers and Account Managers on day-to-day operational processes including, but not limited to contract renewals, prepare and maintain schedules to accomplish procurement objectives, troubleshooting, provide software training to client and contractor staff.
- Work closely with to determine root cause of customer success and failures and drive requirements for process enhancement and development as needed. (This sentence seems incomplete: "Work closely with to determine root cause..." maybe missing "internal teams"? We'll keep as is.)
- Partner with internal cross-functional teams to understand customer goals and key performance metrics and exceed those goals yearly.
- Provide input on new processes and workflow as needed.
- Focus on ensuring we maintain superior customer service levels, operational excellence and strategic insight.
- Collaborate closely with construction management firms to promote consistency and while developing standards and procedures.
- Work closely with Finance on billing setup and invoicing.
- Participate in Budget development and management, revenue forecasting
- Work with Sales and Business Operations team to develop annual program usage and benchmark report.
- Ability to monitor and follow through on all construction/project related activities to ensure work adequately reflects clients' needs and is executed in a continuous, prompt manner within the project budget.
- Ability to review contractors' requests for changes and, if appropriate, initiate job order supplementals
- Ability to interact with owner representatives, contractors, and facility end-users, to minimize project concerns.
- Experience reviewing contractor's’ daily inspection reports, summarizing, and reporting on construction progress weekly, to upper management.
- Travel 50-70% within assigned geographic area (WA and OR)
Note: Some items are abilities, some are responsibilities. We'll treat them as responsibilities.
4. Experience Required / Qualifications:
- Bachelor’s degree in engineering, Architecture, Construction Management, or a related field, or comparable work experience
- 5+ years of construction procurement, construction management, project management, or general contracting related experience in both facilities and road construction preferred.
- Extensive knowledge and experience in public construction operations, pricing and contracting, including scope development and estimating/price proposal development
- High level analytical skills and problem-solving capabilities, and the ability to effectively manage several projects simultaneously in development and in the field during construction.
- Excellent customer service and communication skills, strong interpersonal and team building skills, flexibility, strategic thinking, problem solving skills, goal driven, client obsessed, ability to deliver results, meets client and corporate deadlines, time management skills, self-motivated, works well independently and in a group dynamic
- Proficient with Microsoft Office products, including Word, Excel, PowerBi, ability to develop and generate custom tracking documents and reports
- Background in construction documentation and administration preferred, but not required
- Job Order Contracting or IDIQ experience is preferred, but not required, comprehensive understanding of various public procurement and project delivery methods and requirements.
We could separate into Requirements (education, experience) and Qualifications (skills, knowledge). But we have both headings allowed. Let's decide:
- Requirements: education and years of experience.
- Qualifications: knowledge, skills, abilities.
But we also have Skills heading allowed. Could put technical skills under Skills.
Simplify: Use Requirements for education + experience; Qualifications for knowledge/abilities; Skills for MS Office proficiency etc. However, the instruction says prefer a few substantive sections over many thin ones. So maybe combine into Requirements and Skills only. But we have headings list includes Qualifications; we can use it if we have content.
We need to avoid filler like "commensurate with experience". Not present.
We have Benefits: medical, dental, vision, life and LTD insurance, HSA, 401(k) retirement plan. Also bonus eligibility.
Pay: salary range 88,000 - 147,000; bonus eligibility.
Schedule: travel 50-70% within WA and OR.
We also have company overview (Fortive and Gordian). Could be placed under About the role.
Let's craft sections:
About the role
About the role
Gordian is looking for an Account Manager based in Washington state who demonstrates professionalism, construction knowledge, and delivers results through expertise using Gordian’s construction data and software. The primary responsibility is to provide support and training for products and services centered around Job Order Contracting (JOC) for various clients. JOC is a procurement method and construction process that helps federal, state, and local governments, schools, hospitals, higher education institutions, and others maximize efficiency, optimize cost savings, and increase construction quality. Gordian, part of Fortive Corporation, is the world’s leading provider of facility and construction cost data, software, and services for all phases of the building lifecycle, offering proprietary RSMeans data and Sightlines Facility Intelligence solutions.
That captures role, JOC explanation, company overview.Responsibilities
- Prepare and maintain schedules of detailed activities to accomplish procurement objectives within a specified time period for clients
- Implement and adhere to project procedures from project identification, assistance in overseeing the development and review of project scope of work, proposal review, ensuring contract compliance, through notice to proceed, and construction execution necessary to accomplish a specific objective for various Job Orders
- Ability to read and understand construction plans and specifications, with depth of knowledge in conducting a comprehensive price proposal review and creating and reviewing detailed construction line-item proposals
- Ability to train contractors in Gordian software, client procedures, and assist in client contract bidding
- Communicate clearly and effectively with clients and internal team members to ensure projects are completed on time and on budget
- Manage multiple accounts; develop positive working relationships with all customers
- Drive client retention, renewals, upsells, and client satisfaction
- Work closely with Project Managers and Account Managers on day-to-day operational processes including contract renewals, preparing and maintaining schedules to accomplish procurement objectives, troubleshooting, and providing software training to client and contractor staff
- Work closely with internal teams to determine root cause of customer successes and failures and drive requirements for process enhancement and development as needed
- Partner with internal cross-functional teams to understand customer goals and key