Jobs · Washington

Construction Account Manager - Washington

Gordian · Seattle, WA · 3 wk ago
HybridFull-time
We need to output only HTML fragment, no html/body tags, no markdown fences. Use

for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must preserve all substantive info, not invent or summarize away detail. Remove boilerplate (EEO, legal, duplicate lines, application instructions). Also remove duplicated paragraphs (the Fortive overview appears twice). Also remove repeated benefits etc. Need to keep: job description content: Gordian is looking for an Account Manager based in Washington state, who demonstrates professionalism, and construction knowledge and delivers results through their expertise while using Gordian’s extraordinary construction data and software. The primary responsibility for Gordian Account Managers is to provide support, and training, for products and services centered around Job Order Contracting (JOC) for various Clients. JOC is a procurement method and construction process that helps federal, state, and local governments, schools, hospitals, higher education institutions, and others maximize efficiency, optimize cost savings, and increase construction quality. Then list of responsibilities (Primary Responsibilities) bullet list. Then Experience Required bullet list. Then Fortive Corporation Overview (maybe we can include as About the company? Not a required heading but could be "About the role"? Actually "About the role" is a heading we can use for introductory paragraph about role. The company overview maybe could be placed under "About Gordian" but not a required heading; we could include under "About the role"? But we must only use headings from list; we can choose which sections to include. We have "About the role" heading for role description. Could also have "About Gordian" but not in list; we could omit or put under "About the role"? Better to keep role description under "About the role". Then responsibilities under "Responsibilities". Then requirements under "Requirements" (maybe combine experience and qualifications). Then skills under "Skills". Then benefits under "Benefits". Then pay under "Pay". Then schedule under "Schedule" (travel 50-70% within assigned geographic area). Also maybe "Qualifications" heading could be used for education/degree requirement. But we can combine. We must not repeat job title as heading. Must not put Job ID/requisition numbers. We must preserve all substantive info: So we need to include details like: based in Washington state, professionalism, construction knowledge, delivers results, using Gordian’s data/software. Primary responsibility: provide support and training for products/services centered around JOC for various clients. Explanation of JOC. Then list of responsibilities (the bullet points). Then experience required: Bachelor’s degree in engineering, Architecture, Construction Management, or related field, or comparable work experience; 5+ years of construction procurement, construction management, project management, or general contracting related experience in both facilities and road construction preferred; Extensive knowledge and experience in public construction operations, pricing and contracting, including scope development and estimating/price proposal development; High level analytical skills and problem-solving capabilities, ability to manage several projects simultaneously; Excellent customer service and communication skills, strong interpersonal and team building skills, flexibility, strategic thinking, problem solving skills, goal driven, client obsessed, ability to deliver results, meets client and corporate deadlines, time management skills, self-motivated, works well independently and in a group dynamic; Proficient with Microsoft Office products, including Word, Excel, PowerBi, ability to develop and generate custom tracking documents and reports; Background in construction documentation and administration preferred, but not required; Job Order Contracting or IDIQ experience is preferred, but not required, comprehensive understanding of various public procurement and project delivery methods and requirements. Then Fortive Corporation Overview: we can include as a paragraph maybe under "About Gordian"? But not required heading. Could include under "About the role"? Might be considered company info, not role. But we have no heading for company overview; we could omit? The instruction: preserve ALL substantive information; do NOT invent or summarize away detail. So we must keep the Fortive overview and Gordian description. Where to place? Could create a section "About the company" but not in allowed headings. However we could put it under "About the role"? That might be misleading but still preserve info. The instruction says use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It gives examples but not exclusive? It says "Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." Likely they expect us to use those headings only. So we should map content to those headings. Company overview could go under "About the role"? Not ideal but maybe acceptable. However we also have a separate Gordian description repeated twice; we can include once. We also have benefits: "We offer an excellent benefits package including medical, dental, vision, life and LTD insurance, HSA, and a 401(k) retirement plan." Also mention bonus eligibility. Pay: "The salary range for this position (in local currency) is 88,000.00 - 147,000.00" and also mention bonus eligibility. Schedule: Travel 50-70% within assigned geographic area (WA and OR). Also maybe mention work schedule? Not given. We must not include boilerplate like EEO, equal opportunity, accommodation contact, duplicated lines. Also remove repeated Gordian description duplicate. We need to output only HTML fragment. Let's structure:

About the role

Gordian is looking for an Account Manager based in Washington state, who demonstrates professionalism, and construction knowledge and delivers results through their expertise while using Gordian’s extraordinary construction data and software. The primary responsibility for Gordian Account Managers is to provide support, and training, for products and services centered around Job Order Contracting (JOC) for various Clients. JOC is a procurement method and construction process that helps federal, state, and local governments, schools, hospitals, higher education institutions, and others maximize efficiency, optimize cost savings, and increase construction quality.

[Fortive Corporation overview and Gordian description?] We'll include a paragraph about Fortive and Gordian.

But we have two paragraphs: Fortive overview and Gordian description. We'll combine. Then

Responsibilities

with
  • ... each responsibility. We need to extract each responsibility line from the block: "Primary Responsibilities Prepare and maintain schedules of detailed activities to accomplish procurement objectives within a specified time period for clientsImplement and adhere to project procedures from project identification, assistance in overseeing the development and review of project scope of work, proposal review, ensuring contract compliance, through notice to proceed, and construction execution necessary to accomplish a specific objective for various Job OrdersAbility to read and understand construction plans and specifications, with a depth of knowledge in conducting a comprehensive price proposal review as well as creating and review detailed construction line-item proposalsAbility to train contractors in Gordian software, client procedure and assist in client contract biddingCommunicate clearly and effectively with clients and internal team members to ensure projects are completed on time and on budgetManage multiple accounts; develop positive working relationships with all customers.Drive client retention, renewals, upsells and client satisfaction.Work closely with Project Managers and Account Managers on day-to-day operational processes including, but not limited to contract renewals, prepare and maintain schedules to accomplish procurement objectives, troubleshooting, provide software training to client and contractor staff.Work closely with to determine root cause of customer success and failures and drive requirements for process enhancement and development as needed.Partner with internal cross-functional teams to understand customer goals and key performance metrics and exceed those goals yearly.Provide input on new processes and workflow as needed.Focus on ensuring we maintain superior customer service levels, operational excellence and strategic insight.Collaborate closely with construction management firms to promote consistency and while developing standards and procedures.Work closely with Finance on billing setup and invoicing.Participate in Budget development and management, revenue forecastingWork with Sales and Business Operations team to develop annual program usage and benchmark report. Ability to monitor and follow through on all construction/project related activities to ensure work adequately reflects clients' needs and is executed in a continuous, prompt manner within the project budget. Ability to review contractors' requests for changes and, if appropriate, initiate job order supplementalsAbility to interact with owner representatives, contractors, and facility end-users, to minimize project concerns.Experience reviewing contractor's’ daily inspection reports, summarizing, and reporting on construction progress weekly, to upper management." We need to split into sensible bullet points. The text is messy with missing punctuation. We'll try to separate by capital letters after periods? Let's manually list responsibilities: - Prepare and maintain schedules of detailed activities to accomplish procurement objectives within a specified time period for clients. - Implement and adhere to project procedures from project identification, assistance in overseeing the development and review of project scope of work, proposal review, ensuring contract compliance, through notice to proceed, and construction execution necessary to accomplish a specific objective for various Job Orders. - Ability to read and understand construction plans and specifications, with a depth of knowledge in conducting a comprehensive price proposal review as well as creating and reviewing detailed construction line-item proposals. - Ability to train contractors in Gordian software, client procedure and assist in client contract bidding. - Communicate clearly and effectively with clients and internal team members to ensure projects are completed on time and on budget. - Manage multiple accounts; develop positive working relationships with all customers. - Drive client retention, renewals, upsells and client satisfaction. - Work closely with Project Managers and Account Managers on day-to-day operational processes including, but not limited to contract renewals, prepare and maintain schedules to accomplish procurement objectives, troubleshooting, provide software training to client and contractor staff. - Work closely with [maybe missing subject] to determine root cause of customer success and failures and drive requirements for process enhancement and development as needed. - Partner with internal cross-functional teams to understand customer goals and key performance metrics and exceed those goals yearly. - Provide input on new processes and workflow as needed. - Focus on ensuring we maintain superior customer service levels, operational excellence and strategic insight. - Collaborate closely with construction management firms to promote consistency and while developing standards and procedures. - Work closely with Finance on billing setup and invoicing. - Participate in Budget development and management, revenue forecasting. - Work with Sales and Business Operations team to develop annual program usage and benchmark report. - Ability to monitor and follow through on all construction/project related activities to ensure work adequately reflects clients' needs and is executed in a continuous, prompt manner within the project budget. - Ability to review contractors' requests for changes and, if appropriate, initiate job order supplementals. - Ability to interact with owner representatives, contractors, and facility end-users, to minimize project concerns. - Experience reviewing contractor's daily inspection reports, summarizing, and reporting on construction progress weekly, to upper management. - Travel 50-70% within assigned geographic area (WA and OR). (This could be schedule.) We'll keep travel under Schedule later. Now Experience Required bullet list: - Bachelor’s degree in engineering, Architecture, Construction Management, or a related field, or comparable work experience. - 5+ years of construction procurement, construction management, project management, or general contracting related experience in both facilities and road construction preferred. - Extensive knowledge and experience in public construction operations, pricing and contracting, including scope development and estimating/price proposal development. - High level analytical skills and problem-solving capabilities, and the ability to effectively manage several projects simultaneously in development and in the field during construction. - Excellent customer service and communication skills, strong interpersonal and team building skills, flexibility, strategic thinking, problem solving skills, goal driven, client obsessed, ability to deliver results, meets client and corporate deadlines, time management skills, self-motivated, works well independently and in a group dynamic. - Proficient with Microsoft Office products, including Word, Excel, PowerBi, ability to develop and generate custom tracking documents and reports. - Background in construction documentation and administration preferred, but not required. - Job Order Contracting or IDIQ experience is preferred, but not required, comprehensive understanding of various public procurement and project delivery methods and requirements. Now Skills: Could extract from experience list

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