Construction Account Manager (Washington)

About the role

Gordian is seeking an Account Manager based in Washington state. The ideal candidate will demonstrate professionalism, construction knowledge, and a track record of delivering results through expertise in Gordian’s construction data and software.

Primary Responsibilities

• Prepare and maintain schedules of detailed activities to accomplish procurement objectives within a specified time period for clients.
• Implement and adhere to project procedures from project identification, assisting in the development and review of project scope of work, proposal review, ensuring contract compliance, through notice to proceed, and construction execution.
• Read and understand construction plans and specifications, conduct a comprehensive price proposal review, and create/determine detailed construction line-item proposals.
• Train contractors in Gordian software, client procedures, and assist in client contract bidding.
• Communicate clearly and effectively with clients and internal team members to ensure projects are completed on time and on budget.
• Manage multiple accounts, develop positive working relationships with all customers, drive client retention, renewals, upsells, and client satisfaction.
• Collaborate with Project Managers and Account Managers on day-to-day operational processes, including contract renewals, preparing and maintaining schedules, troubleshooting, providing software training, and managing billing setup and invoicing.
• Participate in budget development and management, revenue forecasting, and work with Sales and Business Operations team to develop annual program usage and benchmark reports.
• Monitor and follow through on all construction/project related activities to ensure work adequately reflects clients' needs and is executed within the project budget.
• Review contractors' requests for changes and, if appropriate, initiate job order supplements.
• Interact with owner representatives, contractors, and facility end-users to minimize project concerns.
• Review contractors' daily inspection reports, summarize, and report on construction progress weekly to upper management.
• Travel 50-70% within assigned geographic area (WA and OR).

Experience Required

• Bachelor’s degree in engineering, architecture, construction management, or a related field, or comparable work experience.
• 5+ years of construction procurement, construction management, project management, or general contracting related experience in both facilities and road construction.
• Extensive knowledge and experience in public construction operations, pricing and contracting, including scope development and estimating/price proposal development.
• High level analytical skills and problem-solving capabilities, and the ability to effectively manage several projects simultaneously in development and in the field during construction.
• Excellent customer service and communication skills, strong interpersonal and team building skills, flexibility, strategic thinking, problem solving skills, goal driven, client obsessed, ability to deliver results, meets client and corporate deadlines, time management skills, self-motivated, works well independently and in a group dynamic.
• Proficient with Microsoft Office products, including Word, Excel, PowerBi, ability to develop and generate custom tracking documents and reports.
• Background in construction documentation and administration preferred, but not required.
• Experience with Job Order Contracting or IDIQ preferred, but not required.
• Comprehensive understanding of various public procurement and project delivery methods and requirements.

Qualifications

• Professionalism and construction knowledge.
• Expertise in Gordian’s construction data and software.
• Strong communication and interpersonal skills.
• Ability to manage multiple accounts and projects.
• Experience with public construction operations and contracting.
• Proficiency with Microsoft Office products.
• Knowledge of Job Order Contracting or IDIQ.
• Understanding of public procurement and project delivery methods.

Skills

• Construction knowledge and experience.
• Project management and procurement skills.
• Communication and interpersonal skills.
• Problem-solving and analytical skills.
• Customer service and client relationship management.
• Software proficiency (Gordian, Microsoft Office).
• Public construction operations and contracting.
• Job Order Contracting or IDIQ experience.
• Public procurement and project delivery methods.

Benefits

We offer an excellent benefits package including medical, dental, vision, life and LTD insurance, HSA, and a 401(k) retirement plan. EOE/AA/M/F/Vets/Disabled. We Are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@fortive.com.

Pay

The salary range for this position (in local currency) is 76,700.00 - 128,100.00