Construction Account Manager - Washington
Gordian · Olympia, WA · 3 wk ago
HybridFull-time
We need to output HTML fragment with headings for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Must not repeat job title. Must not include Job ID etc. Must preserve all substantive info, remove boilerplate (EEO, legal, duplicated lines, application instructions). Must not create sections with filler like "commensurate with experience". Must include Pay and Benefits if present. Schedule? Not mentioned. Travel 50-70% within assigned geographic area (WA and OR) - that could be schedule? Travel is not schedule but maybe we can include under Responsibilities? There's no explicit schedule like work hours. So we should not create Schedule section.
We need sections: About the role (maybe a brief description). Responsibilities (list). Requirements (maybe education/experience). Qualifications (maybe similar). Skills (maybe list). Benefits (list). Pay (range). We must avoid duplication.
Let's parse content.
Job posting:
"Gordian is looking for an Account Manager based in Washington state, who demonstrates professionalism, and construction knowledge and delivers results through their expertise while using Gordian’s extraordinary construction data and software. The primary responsibility for Gordian Account Managers is to provide support, and training, for products and services centered around Job Order Contracting (JOC) for various Clients. JOC is a procurement method and construction process that helps federal, state, and local governments, schools, hospitals, higher education institutions, and others maximize efficiency, optimize cost savings, and increase construction quality."
That's about the role.
Then "Primary Responsibilities" list many bullet-like sentences.
We need to extract responsibilities as list items.
Let's list them:
- Prepare and maintain schedules of detailed activities to accomplish procurement objectives within a specified time period for clients
- Implement and adhere to project procedures from project identification, assistance in overseeing the development and review of project scope of work, proposal review, ensuring contract compliance, through notice to proceed, and construction execution necessary to accomplish a specific objective for various Job Orders
- Ability to read and understand construction plans and specifications, with a depth of knowledge in conducting a comprehensive price proposal review as well as creating and review detailed construction line-item proposals
- Ability to train contractors in Gordian software, client procedure and assist in client contract bidding
- Communicate clearly and effectively with clients and internal team members to ensure projects are completed on time and on budget
- Manage multiple accounts; develop positive working relationships with all customers.
- Drive client retention, renewals, upsells and client satisfaction.
- Work closely with Project Managers and Account Managers on day-to-day operational processes including, but not limited to contract renewals, prepare and maintain schedules to accomplish procurement objectives, troubleshooting, provide software training to client and contractor staff.
- Work closely with to determine root cause of customer success and failures and drive requirements for process enhancement and development as needed. (This sentence seems incomplete; maybe "Work closely with [something]" but we keep as is.)
- Partner with internal cross-functional teams to understand customer goals and key performance metrics and exceed those goals yearly.
- Provide input on new processes and workflow as needed.
- Focus on ensuring we maintain superior customer service levels, operational excellence and strategic insight.
- Collaborate closely with construction management firms to promote consistency and while developing standards and procedures.
- Work closely with Finance on billing setup and invoicing.
- Participate in Budget development and management, revenue forecasting
- Work with Sales and Business Operations team to develop annual program usage and benchmark report.
- Ability to monitor and follow through on all construction/project related activities to ensure work adequately reflects clients' needs and is executed in a continuous, prompt manner within the project budget.
- Ability to review contractors' requests for changes and, if appropriate, initiate job order supplementals
- Ability to interact with owner representatives, contractors, and facility end-users, to minimize project concerns.
- Experience reviewing contractor's’ daily inspection reports, summarizing, and reporting on construction progress weekly, to upper management.
- Travel 50-70% within assigned geographic area (WA and OR)
Now "Experience Required" list:
- Bachelor’s degree in engineering, Architecture, Construction Management, or a related field, or comparable work experience
- 5+ years of construction procurement, construction management, project management, or general contracting related experience in both facilities and road construction preferred.
- Extensive knowledge and experience in public construction operations, pricing and contracting, including scope development and estimating/price proposal development
- High level analytical skills and problem-solving capabilities, and the ability to effectively manage several projects simultaneously in development and in the field during construction.
- Excellent customer service and communication skills, strong interpersonal and team building skills, flexibility, strategic thinking, problem solving skills, goal driven, client obsessed, ability to deliver results, meets client and corporate deadlines, time management skills, self-motivated, works well independently and in a group dynamic
- Proficient with Microsoft Office products, including Word, Excel, PowerBi, ability to develop and generate custom tracking documents and reports
- Background in construction documentation and administration preferred, but not required
- Job Order Contracting or IDIQ experience is preferred, but not required, comprehensive understanding of various public procurement and project delivery methods and requirements.
Then "Fortive Corporation Overview" etc - that's boilerplate about company, we can drop? It's not required to keep but maybe we can keep a brief about Gordian? The instructions: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The Fortive overview is not exactly boilerplate but it's generic company description; might be considered boilerplate? The instruction says preserve ALL substantive information; do NOT invent or summarize away detail. The Fortive overview is substantive about the company but maybe not needed for the role? However it's not duplicated elsewhere. It might be considered okay to keep but it's not a section heading. The instruction says we should output only HTML fragment with sections; we can include a paragraph about the company under About the role or maybe a separate "About Gordian" but we only have allowed headings list. We could incorporate company info into About the role paragraph.
We also have Benefits: "We offer an excellent benefits package including medical, dental, vision, life and LTD insurance, HSA, and a 401(k) retirement plan." That's repeated later. We'll include Benefits section with that list.
Pay: "The salary range for this position (in local currency) is 88,000.00 - 147,000.00" repeated. We'll include Pay section with that.
Bonus: "This position is also eligible for bonus as part of the total compensation package." Could be part of Pay or Benefits? Probably Pay section can mention bonus eligibility.
Schedule: Not present; travel percentage maybe could be under Responsibilities as a bullet.
We must not create Schedule section.
Now we need to avoid duplication: The responsibilities list includes some duplicated phrases? We'll just list each unique bullet.
We need to use
for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Must not repeat job title. Must not include Job ID etc. Must preserve all substantive info, remove boilerplate (EEO, legal, duplicated lines, application instructions). Must not create sections with filler like "commensurate with experience". Must include Pay and Benefits if present. Schedule? Not mentioned. Travel 50-70% within assigned geographic area (WA and OR) - that could be schedule? Travel is not schedule but maybe we can include under Responsibilities? There's no explicit schedule like work hours. So we should not create Schedule section.
We need sections: About the role (maybe a brief description). Responsibilities (list). Requirements (maybe education/experience). Qualifications (maybe similar). Skills (maybe list). Benefits (list). Pay (range). We must avoid duplication.
Let's parse content.
Job posting:
"Gordian is looking for an Account Manager based in Washington state, who demonstrates professionalism, and construction knowledge and delivers results through their expertise while using Gordian’s extraordinary construction data and software. The primary responsibility for Gordian Account Managers is to provide support, and training, for products and services centered around Job Order Contracting (JOC) for various Clients. JOC is a procurement method and construction process that helps federal, state, and local governments, schools, hospitals, higher education institutions, and others maximize efficiency, optimize cost savings, and increase construction quality."
That's about the role.
Then "Primary Responsibilities" list many bullet-like sentences.
We need to extract responsibilities as list items.
Let's list them:
- Prepare and maintain schedules of detailed activities to accomplish procurement objectives within a specified time period for clients
- Implement and adhere to project procedures from project identification, assistance in overseeing the development and review of project scope of work, proposal review, ensuring contract compliance, through notice to proceed, and construction execution necessary to accomplish a specific objective for various Job Orders
- Ability to read and understand construction plans and specifications, with a depth of knowledge in conducting a comprehensive price proposal review as well as creating and review detailed construction line-item proposals
- Ability to train contractors in Gordian software, client procedure and assist in client contract bidding
- Communicate clearly and effectively with clients and internal team members to ensure projects are completed on time and on budget
- Manage multiple accounts; develop positive working relationships with all customers.
- Drive client retention, renewals, upsells and client satisfaction.
- Work closely with Project Managers and Account Managers on day-to-day operational processes including, but not limited to contract renewals, prepare and maintain schedules to accomplish procurement objectives, troubleshooting, provide software training to client and contractor staff.
- Work closely with to determine root cause of customer success and failures and drive requirements for process enhancement and development as needed. (This sentence seems incomplete; maybe "Work closely with [something]" but we keep as is.)
- Partner with internal cross-functional teams to understand customer goals and key performance metrics and exceed those goals yearly.
- Provide input on new processes and workflow as needed.
- Focus on ensuring we maintain superior customer service levels, operational excellence and strategic insight.
- Collaborate closely with construction management firms to promote consistency and while developing standards and procedures.
- Work closely with Finance on billing setup and invoicing.
- Participate in Budget development and management, revenue forecasting
- Work with Sales and Business Operations team to develop annual program usage and benchmark report.
- Ability to monitor and follow through on all construction/project related activities to ensure work adequately reflects clients' needs and is executed in a continuous, prompt manner within the project budget.
- Ability to review contractors' requests for changes and, if appropriate, initiate job order supplementals
- Ability to interact with owner representatives, contractors, and facility end-users, to minimize project concerns.
- Experience reviewing contractor's’ daily inspection reports, summarizing, and reporting on construction progress weekly, to upper management.
- Travel 50-70% within assigned geographic area (WA and OR)
Now "Experience Required" list:
- Bachelor’s degree in engineering, Architecture, Construction Management, or a related field, or comparable work experience
- 5+ years of construction procurement, construction management, project management, or general contracting related experience in both facilities and road construction preferred.
- Extensive knowledge and experience in public construction operations, pricing and contracting, including scope development and estimating/price proposal development
- High level analytical skills and problem-solving capabilities, and the ability to effectively manage several projects simultaneously in development and in the field during construction.
- Excellent customer service and communication skills, strong interpersonal and team building skills, flexibility, strategic thinking, problem solving skills, goal driven, client obsessed, ability to deliver results, meets client and corporate deadlines, time management skills, self-motivated, works well independently and in a group dynamic
- Proficient with Microsoft Office products, including Word, Excel, PowerBi, ability to develop and generate custom tracking documents and reports
- Background in construction documentation and administration preferred, but not required
- Job Order Contracting or IDIQ experience is preferred, but not required, comprehensive understanding of various public procurement and project delivery methods and requirements.
Then "Fortive Corporation Overview" etc - that's boilerplate about company, we can drop? It's not required to keep but maybe we can keep a brief about Gordian? The instructions: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The Fortive overview is not exactly boilerplate but it's generic company description; might be considered boilerplate? The instruction says preserve ALL substantive information; do NOT invent or summarize away detail. The Fortive overview is substantive about the company but maybe not needed for the role? However it's not duplicated elsewhere. It might be considered okay to keep but it's not a section heading. The instruction says we should output only HTML fragment with sections; we can include a paragraph about the company under About the role or maybe a separate "About Gordian" but we only have allowed headings list. We could incorporate company info into About the role paragraph.
We also have Benefits: "We offer an excellent benefits package including medical, dental, vision, life and LTD insurance, HSA, and a 401(k) retirement plan." That's repeated later. We'll include Benefits section with that list.
Pay: "The salary range for this position (in local currency) is 88,000.00 - 147,000.00" repeated. We'll include Pay section with that.
Bonus: "This position is also eligible for bonus as part of the total compensation package." Could be part of Pay or Benefits? Probably Pay section can mention bonus eligibility.
Schedule: Not present; travel percentage maybe could be under Responsibilities as a bullet.
We must not create Schedule section.
Now we need to avoid duplication: The responsibilities list includes some duplicated phrases? We'll just list each unique bullet.
We need to use - for any list of duties/requirements/benefits. So for Responsibilities, Requirements, Qualifications, Skills, Benefits we need lists.
We need to decide which headings to use: About the role (paragraph), Responsibilities (ul), Requirements (ul), Qualifications (ul), Skills (ul), Benefits (ul), Pay (p maybe with range). Could also combine Requirements and Qualifications? But we can separate if content distinct.
We have experience/education under Experience Required; that could be Requirements. Qualifications could be the same? Might be overlapping. To avoid thin sections, we could combine Requirements and Qualifications into one section called Requirements (or Qualifications). But the instruction: Prefer a few substantive sections over many thin ones. So we should maybe have About the role, Responsibilities, Requirements (including education, experience, qualifications), Skills, Benefits, Pay.
We need to decide what goes where.
Let's extract:
About the role: description of Gordian looking for Account Manager, primary responsibility to provide support/training for JOC, description of JOC.
Responsibilities: the bullet list we enumerated.
Requirements: education (Bachelor's degree...), 5+ years experience, extensive knowledge in public construction operations, high level analytical skills, ability to manage several projects, excellent customer service/communication skills, proficiency with MS Office, background in construction documentation/admin preferred, JOC/IDIQ experience preferred, comprehensive understanding of public procurement methods.
Skills: maybe we can pull out specific skills like analytical, problem-solving, communication, interpersonal, team building, flexibility, strategic thinking, goal-driven, client-obsessed, time management, self-motivated, works independently/in group, proficiency with MS Office, ability to develop custom tracking documents/reports, ability to read construction plans/specs, ability to train contractors, ability to monitor/follow through, ability to review change requests, ability to interact with owners/contractors/end-users, ability to review inspection reports and report progress, travel 50-70% (maybe not skill). But many of these overlap with responsibilities/requirements. To avoid thin sections, maybe we can put skills as a list within Responsibilities? But instruction says use
- for any list of duties/requirements/benefits. Skills could be a list.
We could have sections: About the role, Responsibilities, Requirements, Benefits, Pay. That's four substantive sections. Skills could be merged into Requirements.
Let's try: About the role (p), Responsibilities (ul), Requirements (ul) covering education, experience, qualifications, skills, Benefits (ul), Pay (p). That seems good.
Now we need to ensure we don't include filler like "commensurate with experience". Not present.
Now we need to remove duplicated lines: The benefits paragraph appears twice; we'll include once.
Pay appears twice; include once.
Now we need to ensure we don't include boilerplate like EEO etc. Remove those paragraphs.
Also remove duplicated company overview about Gordian (the repeated paragraph). We'll keep only one mention maybe in About the role.
Now produce HTML.
Structure:
About the role
...
Responsibilities
- ...
...
Requirements
- ...
...
Benefits
- ...
...
Pay
Salary range: $88,000.00 - $147,000.00 (local currency). This position is also eligible for bonus as part of the total compensation package.
We should not include schedule.
Now craft the About the role paragraph: combine the initial sentences.
"Gordian is looking for an Account Manager based in Washington state who demonstrates professionalism, construction knowledge, and delivers results through expertise using Gordian’s extraordinary construction data and software. The primary responsibility for Gordian Account Managers is to provide support and training for products and services centered around Job Order Contracting (JOC) for various clients. JOC is a procurement method and construction process that helps federal, state, and local governments, schools, hospitals, higher education institutions, and others maximize efficiency, optimize cost savings, and increase construction quality."
That's good.
Now Responsibilities list: we need to ensure each bullet is a distinct responsibility, not too granular but keep all substantive.
Let's list them:
- Prepare and maintain schedules of detailed activities to accomplish procurement objectives within a specified time period for clients
- Implement and adhere to project procedures from project identification, assistance in overseeing the development and review of project scope of work, proposal review, ensuring contract compliance, through notice to proceed, and construction execution necessary to accomplish a specific objective for various Job Orders
- Read and understand construction plans and specifications, conduct comprehensive price proposal reviews, and create and review detailed construction line-item proposals
- Train contractors in Gordian software, client procedures, and assist in client contract bidding
- Communicate clearly and effectively with clients and internal team members to ensure projects are completed on time and on budget
- Manage multiple accounts and develop positive working relationships with all customers
- Drive client retention, renewals, upsells, and client satisfaction
- Work
- for any list of duties/requirements/benefits. Skills could be a list.
We could have sections: About the role, Responsibilities, Requirements, Benefits, Pay. That's four substantive sections. Skills could be merged into Requirements.
Let's try: About the role (p), Responsibilities (ul), Requirements (ul) covering education, experience, qualifications, skills, Benefits (ul), Pay (p). That seems good.
Now we need to ensure we don't include filler like "commensurate with experience". Not present.
Now we need to remove duplicated lines: The benefits paragraph appears twice; we'll include once.
Pay appears twice; include once.
Now we need to ensure we don't include boilerplate like EEO etc. Remove those paragraphs.
Also remove duplicated company overview about Gordian (the repeated paragraph). We'll keep only one mention maybe in About the role.
Now produce HTML.
Structure:
About the role
...
Responsibilities
- ... ...
Requirements
- ... ...
Benefits
- ... ...
Pay
Salary range: $88,000.00 - $147,000.00 (local currency). This position is also eligible for bonus as part of the total compensation package.
We should not include schedule. Now craft the About the role paragraph: combine the initial sentences. "Gordian is looking for an Account Manager based in Washington state who demonstrates professionalism, construction knowledge, and delivers results through expertise using Gordian’s extraordinary construction data and software. The primary responsibility for Gordian Account Managers is to provide support and training for products and services centered around Job Order Contracting (JOC) for various clients. JOC is a procurement method and construction process that helps federal, state, and local governments, schools, hospitals, higher education institutions, and others maximize efficiency, optimize cost savings, and increase construction quality." That's good. Now Responsibilities list: we need to ensure each bullet is a distinct responsibility, not too granular but keep all substantive. Let's list them: - Prepare and maintain schedules of detailed activities to accomplish procurement objectives within a specified time period for clients - Implement and adhere to project procedures from project identification, assistance in overseeing the development and review of project scope of work, proposal review, ensuring contract compliance, through notice to proceed, and construction execution necessary to accomplish a specific objective for various Job Orders - Read and understand construction plans and specifications, conduct comprehensive price proposal reviews, and create and review detailed construction line-item proposals - Train contractors in Gordian software, client procedures, and assist in client contract bidding - Communicate clearly and effectively with clients and internal team members to ensure projects are completed on time and on budget - Manage multiple accounts and develop positive working relationships with all customers - Drive client retention, renewals, upsells, and client satisfaction - Work