Community Hospital Registration Associate - Revenue Cycle Patient Access

SUMMARY OF POSITION

The Community Hospital Registration Associate advances the revenue cycle process for services rendered within a community hospital setting, both inpatient and outpatient. The incumbent is responsible for securing all information required to accurately complete the patient pre-registration and/or registration. This includes converting the correct visit within the billing system, verifying insurance and benefit eligibility, and reviewing regulatory requirements for admissions, observations, surgical day care visits, ED visits and outpatient services performed in a hospital setting. Registration Associates with Lancaster Medical Center are responsible for registering patients in different departments across the hospital including the Emergency Department, Surgery, Endoscopy, Radiology and the Laboratory. Our objective is to ensure that all staff members receive training across every department. Patient Access professionals hold the honor of being the initial point of contact for patients when they arrive at the hospital. With this responsibility comes the opportunity to deliver exceptional customer service within a clinical setting. It's immensely fulfilling to treat patients with respect, dignity, and kindness, especially when they are most vulnerable. Our team takes great pride in providing empathy and caring for patients in the registration process.

MINIMUM QUALIFICATION(S)

• A high school diploma or equivalent
• Six months minimum in a position in a customer service setting required

PREFERRED QUALIFICATION(S)

• Medical terminology and Revenue Cycle experience preferred
• Medical health insurance knowledge preferred
• Medical billing and coding preferred

WHY PENN STATE HEALTH?

• Exceptional opportunities to learn and grow
• Exposure to a wide patient population
• The ability to provide individualized, innovative, and specialized care to patients in the community
• Comprehensive benefits package including medical, dental and vision with no waiting period
• Total Rewards Program highlighting various additional offerings
• Employee wellness programs, fitness discounts, paid time off, personal time, and parental leave
• Retirement, extended illness bank, life insurance, identity theft protection
• Competitive pay, tuition reimbursement, and PAWS UP employee recognition program
• HR solution center, learning and organizational development, virtual benefits orientation, employee exclusive concierge service for scheduling

WHY PENN STATE HEALTH CORPORATION?

• Opportunities to advance excellence and innovation in health care
• Commitment to hiring dedicated employees passionate about supporting the entire integrated health system
• Encouragement of professional development and career growth

ELIGIBILITY FOR SHIFT DIFFERENTIAL PAY

Eligibility for shift differential pay based on the terms outlined in company policy or union contract.

BENEFITS

• State-of-the-art equipment
• Endless learning
• Culture of excellence

UNION

Non Bargained