Client & Operations Coordinator

An established North Texas outdoor living and hardscape design-build company is seeking a highly organized Client & Operations Coordinator to support leadership, clients, vendors, and daily business operations. Candidates with experience in event coordination, hospitality, wedding planning, venue operations, catering coordination, conference services, or similar high-touch customer service environments are strongly encouraged to apply.

About the role

This is not an event-planning position. Instead, the role leverages the prioritization, communication, vendor follow-through, schedule management, and customer service skills developed in fast-paced, detail-oriented environments. The right candidate will work closely with leadership to keep clients informed, schedules organized, vendors accountable, and important details moving forward.

Responsibilities

• Coordination & Priority Management
  • Coordinate multiple schedules, appointments, meetings, vendors, clients, and administrative priorities.
  • Track deadlines, commitments, follow-up items, and outstanding information.
  • Help leadership determine which issues require immediate attention and which can be scheduled, delegated, or followed up on later.
  • Anticipate scheduling conflicts, missing information, and potential communication gaps.
  • Follow up with vendors, clients, and internal team members to ensure commitments are completed.
  • Adapt quickly when schedules, priorities, or circumstances change.
  • Maintain composure and professionalism while managing multiple moving pieces.
• Client Service & Communication
  • Serve as a professional point of contact for clients, vendors, and business partners.
  • Answer incoming calls and respond to inquiries accurately and professionally.
  • Schedule and confirm client consultations, meetings, appointments, and project-related activities.
  • Communicate clearly with clients regarding scheduling and administrative matters.
  • Help ensure clients receive timely follow-up and feel their needs are being addressed.
  • Maintain professional communication between clients, leadership, office staff, vendors, and field personnel.
  • Represent the company with professionalism, warmth, and a strong service mentality.
• Executive & Administrative Support
  • Support ownership and leadership with calendar management, scheduling, documentation, and daily administrative needs.
  • Prepare meeting materials, reports, correspondence, and supporting documentation.
  • Maintain organized electronic records, project information, client files, and company documents.
  • Route documents for signatures and track completion when required.
  • Maintain accurate information within CRM, project management, scheduling, or business workflow software.
  • Assist with vendor quotes, pricing requests, lead times, delivery coordination, and project-related follow-up.
  • Support standardized office procedures and administrative workflows.
  • Take ownership of assigned responsibilities and ensure tasks are completed accurately and on schedule.

Requirements

• 3 or more years of experience in event coordination, hospitality, wedding planning, venue management, customer service, office administration, project coordination, executive support, or a similar role.
• Strong organizational and multitasking abilities.
• Excellent professional communication skills, both written and verbal.
• Strong customer service instincts and a client-first mentality.
• Ability to remain composed while managing deadlines, changing priorities, and multiple stakeholders.
• Strong follow-through and willingness to hold vendors, partners, and internal stakeholders accountable.
• Excellent attention to detail.
• Comfortable coordinating calendars, meetings, appointments, vendors, documents, and administrative workflows.
• Ability to prioritize urgent matters without losing sight of longer-term responsibilities.
• Proficiency with Microsoft Outlook, Word, Excel, Teams, and Microsoft Office/Microsoft 365 applications.
• Comfortable learning CRM, project management, scheduling, and business workflow software.
• Dependable attendance, reliability, and professional business etiquette.
• Ability to maintain confidentiality and use sound judgment.
• Spanish speaking is a plus.
• Must be willing to complete a background check upon a conditional job offer.
• Must be able to work 100% in office in Celina, TX.

Preferred Qualifications

• Previous event coordination, wedding planning, hospitality, venue, catering, conference, or high-touch customer service experience.
• Experience coordinating multiple vendors or outside service providers.
• Experience supporting executives, ownership, or senior leadership.
• Previous exposure to construction, remodeling, landscaping, home services, real estate, or design-build environments.
• Experience using CRM, scheduling, project management, or cloud-based business platforms.
• Experience working in a growing company where priorities can change quickly.
• Demonstrated employment stability, preferably two or more years with recent employers.

Pay

$50,000 to $65,000 annually, based on experience.

Schedule

Monday to Friday, 8:00 AM to 5:00 PM.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Paid time off
• 401(k) retirement plan
• Long-term career growth opportunities with an established and growing design-build company

Contractor Staffing Source is posting this confidential job opportunity on behalf of its client. The client's identity will remain confidential during the initial stages of the hiring process.