Casino Supervisor (Part-Time)

About the role

The Casino Supervisor ensures the successful operation of the Table Game area, focusing on game protection and delivering a favorable gaming experience for guests.

Responsibilities

• Exhibit conduct in accordance with all Gaming Commission Regulations, Federal and State laws and regulations, and Golden Nugget and departmental policies and procedures.
• Consistently deliver positive, courteous, and professional guest service in all interactions with guests, visitors, vendors, and fellow employees.
• Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service.
• Directly supervise the operation and conduct of:
  • Craps games at not more than two (2) Craps tables while standing Floor or one (1) Craps table and one (1) Blackjack, Roulette, or Mini-Baccarat, or one (1) Craps table if sitting Box.
  • Blackjack, Roulette, Caribbean Stud Poker, Let It Ride, Three Card Poker at not more than four (4) tables of a combination thereof.
  • Baccarat, Pai Gow Tile at not more than one (1) table.
  • Pai Gow Poker at not more than two (2) tables.
• Settle disputes that might arise at gaming tables between customers and dealers.
• Provide on-the-job training, including service enhancement techniques.
• Assign and/or reassign dealers to other games in the event of a game closure, patron complaint, or performance issues.
• Enforce company policies with the authority to issue appropriate discipline up to and including written disciplinary action notices.
• Accountable for the development and performance of dealers, including the issuance of annual performance evaluations.
• Reward dealers with commendations and make recommendations for Employee Recognition programs.
• Ensure compliance with CCC/DGE regulations, company policies and procedures, and internal controls.
• Perform other duties as assigned.

Requirements

• Knowledgeable of all casino game rules and regulations for game(s) under supervision.
• Two (2) or more years of total experience as a dealer, box person, floor person, pit manager, or instructor in a licensed New Jersey gaming school.
• Strong supervisory skills and demonstrated leadership ability among peers.

Benefits

• Paid Time Off
• Opportunities for advancement
• Positive and respectful work environment where diversity is valued
• Generous employee discounts on dining, retail, amusements, and hotels
• Community volunteer opportunities

Pay

USD $28.12 per hour. This is a tipped position and does not earn tips.