Cart Runner (Part-Time)

Festival Foods is a Wisconsin grocer committed to giving back to the communities it serves and providing guests with exceptional service and value. We operate over 40 full-service supermarkets across Wisconsin, prioritizing people in all our interactions and offering extensive associate benefits and programs.

About the role

As a Cart Runner at Festival Foods, you'll play a vital role in delivering exceptional service by assisting guests with parcel pick-up and ensuring carts are readily available in all weather conditions. Your dedication to maintaining a welcoming and safe environment will contribute to an outstanding shopping experience through meaningful and genuine interactions.

Responsibilities

• Provide outstanding service to guests through friendly greetings, answering questions, and addressing concerns with professionalism and care.
• Create a welcoming atmosphere by being courteous and cooperative while communicating effectively with associates and customers.
• Maintain Guest Services expectations and standards.
• Collect shopping carts from the parking lot and surrounding areas, returning them to the store in all weather conditions.
• Perform prompt parcel pick-up service to enhance customer convenience.
• Share customer requests with management and resolve issues proactively.
• Support the team with other duties as assigned, including superior customer service initiatives.
• Maintain regular, timely attendance in compliance with the work schedule and provide adequate notice for occasional absences.

Requirements

• Strong communication skills to interact effectively with associates and customers.
• Attention to detail, including the ability to read, count, and write accurately.
• Proficiency in operating all necessary equipment to perform the job efficiently.
• Ability to bag efficiently while maintaining product integrity.

Physical Demands and Work Environment

• Ability to stand for long periods, walk, bend, stoop, and lift or push up to 50 lbs regularly.
• Requires fine finger and broad manual dexterity, as well as eye-hand-foot coordination to operate equipment.
• Ability to work varied hours/days, including nights, weekends, and holidays, in all weather conditions.

Benefits

• Associate Discount: Enjoy an industry-leading 15% off grocery purchases for you and your immediate household.
• Weekly Pay & Premium Pay: Hourly associates are paid weekly. Part-time store associates receive a $1 premium per hour on Sundays and select holidays. Full-time store associates receive time and a half on Sundays and select holidays.
• Two-Week Advanced Scheduling: Schedules are provided two weeks in advance for better planning and balance.
• Vision & Dental Insurance: Part-time and full-time associates are eligible for vision insurance and two dental coverage options.
• Support Programs: Access to 3 weeks of paid parental leave, a fitness reimbursement program, EAP (Employee Assistance Program), and LEAPCare Coaches for confidential support on various personal issues.
• Retirement Savings: 401(k) plan with an annual discretionary match to help associates reach their savings goals.

Schedule

The work schedule may include mornings, afternoons, evenings, weekends, and holidays.

750 N Union St, Mauston, WI 53948