Cart Runner (Part-Time)

We are a Wisconsin grocer committed to giving back to the communities we serve and providing guests with exceptional service and value. We operate over 40 full-service supermarkets across Wisconsin.

About the role

As a Cart Runner at Festival Foods, you'll play a vital role in delivering exceptional service by assisting guests with parcel pick-up and ensuring carts are readily available in all weather conditions. Your dedication to maintaining a welcoming and safe environment sets the stage for an outstanding shopping experience.

Responsibilities

• Provide outstanding service to guests through friendly greetings, answering questions, and addressing concerns with professionalism and care.
• Create a welcoming atmosphere by being courteous and cooperative while communicating effectively with associates and customers.
• Maintain Guest Services expectations and standards.
• Collect shopping carts from the parking lot and surrounding areas, returning them to the store in all weather conditions.
• Perform prompt parcel pick-up service to enhance customer convenience.
• Share customer requests with management and resolve issues proactively.
• Support the team with other duties as assigned, including superior customer service initiatives.
• Maintain regular, timely attendance in compliance with the work schedule and provide adequate notice for occasional absences.

Requirements

• Strong communication skills to interact effectively with associates and customers.
• Attention to detail, with the ability to read, count, and write accurately.
• Proficiency in operating all necessary equipment to perform the job efficiently.
• Ability to bag efficiently while maintaining product integrity.

Physical Demands and Work Environment

• Ability to stand for long periods, walk, bend, stoop, and lift or push up to 50 lbs on a regular basis.
• Requires fine finger and broad manual dexterity, as well as eye-hand-foot coordination to operate equipment.
• Ability to work varied hours/days, including nights, weekends, and holidays, in all weather conditions.

Schedule

The work schedule may include mornings, afternoons, evenings, weekends, and holidays.

Benefits

• Associate Discount: Enjoy an industry-leading 15% off your grocery purchases for you and your immediate household.
• Weekly Pay & Premium Pay: Hourly associates are paid weekly. Part-time store associates receive a $1 premium per hour on Sundays and select holidays. Full-time store associates receive time and a half on Sundays and select holidays.
• Two-Week Advanced Scheduling: Schedules are provided two weeks in advance for better planning and balance.
• Vision & Dental Insurance: Part-time and full-time associates are eligible for vision insurance and two dental coverage options.
• Support Programs: Includes 3 weeks of paid parental leave, a fitness reimbursement program, EAP (Employee Assistance Program), and LEAPCare Coaches for confidential support related to various personal issues.
• 401(k) Retirement Plan: Festival Foods offers a 401(k) plan with an annual discretionary match to help associates reach their savings goals.

Festival Foods is committed to providing an environment of mutual respect where equal employment opportunities are available to all.