Business Systems Analyst – Order to Cash

Job Duties And Responsibilities

• Participate in a cross-functional team environment as part of the DFA Shared Applications Team.
• Responsible for becoming knowledgeable in implementing, maintaining, and enhancing SAP business applications, with a focus on Order to Cash.
• Configure and enhance SAP business applications as needed to meet business requirements, including supporting project teams, providing input on system design, integration testing, user training, and post go-live support.
• Provide day-to-day production support, including coordination with team members and external consultants.
• Follow approved DFA project management and governance standards.

Required Minimum Qualifications

• Bachelor's degree in Information Technology, Information Systems, Computer Science, Business, or related field.
• 4+ years' experience of design and configuration in SAP Sales and Distribution (SD) and Logistics Execution (LE), with strong knowledge of pricing and integration points between Materials Management, Logistics, and Finance.
• Experience working with SAP output and forms (printing or sending via EDI, email, fax) for sales orders, deliveries, shipments, and billing documents.
• General knowledge of EDI, IDocs, Workflow, and ability to troubleshoot and analyze issues.
• Full life-cycle SAP SD implementation experience from system design to post go live support.
• Demonstrated project management skills.
• Experience in an SAP production support environment preferred.
• SAP ABAP coding experience or ability to read and understand custom ABAP code is a plus.
• Knowledge of implementing and supporting Order To Cash related Fiori apps is a plus.
• Able to demonstrate written and verbal communications skills, effective listening and communication abilities, and the ability to prioritize tasks and work independently.
• Able to work on multiple projects simultaneously, including the ability to prioritize.
• Able to organize time and resources effectively to achieve goals.
• Able to demonstrate leadership qualities as a self-starter, set direction, and complete assignments.
• Able to interact effectively and cooperatively with employees at all levels.
• Able to demonstrate strong customer service orientation.
• Flexible with work schedules and available to work overtime on evenings and weekends, with or without advanced notice.
• Strong work ethic with ability and willingness to “do what it takes”.
• Able to work on call.
• Ability to read, write, and speak English.