Brooklyn Bowl Las Vegas - VIP Host

Job Summary

Brooklyn Bowl Las Vegas is seeking a passionate VIP Host to join their dynamic team! Located in the epic multidimensional 77,000 sq. ft. venue, the VIP Host will be responsible for creating unforgettable experiences for high-end guests.

Responsibilities

• Sell VIP Upgrades such as: Premium Seats, Priority Entry & various premium upgrade products to concert patrons on nights of shows
• Handle the sale from inquiry, payment processing, to experience fulfillment
• Check In, escort, and anticipate VIP Client needs throughout their venue visit to ensure guest satisfaction
• Build strong relationships with Foundation Room members and VIP clients
• Coordinate operations on night of shows with VIP Supervisors and Leads to ensure premium experiences are delivered
• Execute nightly VIP setup to include check In, VIP seating areas, VIP tabletop personalization and VIP area signage as needed

Qualifications

• High School Diploma or equivalent
• Working knowledge of high-end restaurant operations and/or VIP Night club operations and high-end guest relations
• Experience in selling to high-end, VIP clients
• Ability to diffuse possibly volatile situations with tact and diplomacy
• Exemplary attention to detail, outgoing personality, sense of teamwork and ability to execute programs

Skills

• Inspired problem solving
• Handling multiple tasks
• Strong verbal, organizational, and interpersonal communication skills

Working Environment/Physical Demands

• Extended periods of prolonged standing and working on your feet
• Must be able to lift or move up to 25 lbs using proper lifting techniques

Compensation

Hourly pay and incentives will be commensurate with experience.

Equal Employment Opportunity

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

Hiring Practices

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Brooklyn Bowl recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Brooklyn Bowl may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.