Brooklyn Bowl Las Vegas - Food Server

Responsibilities

• Responsible for all stages of food and beverage service in the restaurant, bowling area, bar or other areas throughout the venue.
• Maintain the cleanliness and appearance of the dining or service area to meet departmental standards.
• Greet and make all guests feel welcome.
• Respond to guest inquiries and requests in a timely fashion.
• Ensure the guest has an enjoyable experience.
• Possess in-depth knowledge of all menu items and specials, including ingredients, preparation methods, etc.
• Ensures appropriate utensils and condiments are present for the meal being served.
• Checks all tables to ascertain guest needs.
• Remains attentive to the needs and requests of the guest.
• Ensures that all phases of the meal are carried out appropriately, from the time the guests are seated until their departure.
• Attends to special requests and relates all information to kitchen and management in detail.
• OBTAINS food and drink orders from guests. Makes appropriate suggestions and follows all set service standards and sequence of service.
• Collects and processes payment.
• Proficient on use of POS system to input orders accurately and efficiently.
• Communicates any problem or guest concern to management in a timely manner.
• Knowledge of and compliance with Health Code and Alcohol Regulations.
• Perform other duties as assigned.

Qualifications

• High School graduate or equivalent preferred.
• Valid Food Worker / Health Card required.
• Valid Alcohol Awareness Card required.
• Previous experience in customer service, food service, restaurant or other related fields.
• Ability to build rapport with guests.
• Ability to thrive in a fast-paced environment.
• Must possess basic math and reading skills.
• Excellent interpersonal and communication skills.
• Ability to become familiar with menu, preparation procedures and prices.
• Ability to work closely and efficiently with others.
• Previous experience working in a high-volume restaurant.
• Must be able to work a flexible schedule, including weekends and holidays.
• Must adhere to all safety measures and policies.