Brand Advocate Position in Chelsea, New York

Location: Chelsea, New York

About the Role

Cellairis is looking for self-motivated people who want to be in a highly visible, fast-paced, and competitive retail role. This role involves performing customer conversion sales at the Cellairis walk-by entry doors. You will entice walk-by customers with free products to encourage them to visit the store and commit to a purchase, using the AIDA model (attention, interest, desire, action) based scripts. Your goal is to persuade customers to show their broken phone, receive a repair quote, or join the mailing list by offering free products.

Responsibilities

• Engage walk-by customers using scripts to drive them into the store.
• Entice customers with free products to encourage store visits and purchases.
• Persuade customers to show broken phones, receive repair quotes, or join the mailing list.
• Use the AIDA model (attention, interest, desire, action) to convert leads into sales opportunities.
• Turn objections into leads and failures into positive actions.

Core Competencies

• Outgoing and approachable
• Persuasive personality
• Proven sales skills
• Determined and self-motivated
• Results-oriented
• Persistent in nature
• Ability to turn objections into leads

Required Attitude and Personality

• Drive and Urgency: Has tremendous energy and initiative to drive customers to the store and generate sales. Able to memorize scripts and use them naturally and with high energy. Recognizes and capitalizes on sales opportunities.
• Attitude: Always maintains a positive and open attitude, positively affecting team members. Open to coaching and new techniques. Never appears discouraged and is always moving forward.
• Genuine Customer Service: Shows genuine concern for customers and knows the Customer Service Guide front to back.

Requirements

• Excellent communication skills, highly energetic, and approachable.
• Genuine customer service skills and ability to develop relationships with clients.
• Ability to stand for long periods of time and lift 25 lbs.
• Own reliable transportation and a valid Driver’s License.
• Professional appearance.
• Manageable commute (Cellairis reserves the right to determine acceptable commute distance).

Qualifications

• Retail experience recommended but not required (1-3 years in a retail sales environment preferred).
• Proven ability to meet and exceed sales goals.
• Sampling selling experience is a plus.

Physical and Other Requirements

• Must be in excellent physical condition.
• All candidates are subject to reference check, background check, credit check, drug screen, skills assessment, personality assessment, and language proficiency testing.
• Smoke-free work environment; preference for non-smokers.