Brand Advocate Position in Boston, Massachusetts

Boston, Massachusetts

About the Role

Cellairis is looking for self-motivated people who want to be in a highly visible, fast-paced, and competitive retail role. This role involves performing customer conversion sales at the Cellairis walk-by entry doors. You will entice walk-by customers with free products to encourage them to visit the store and commit to a purchase using AIDA model (attention, interest, desire, action) based scripts. Your goal is to persuade customers to show their broken phone, receive a repair quote, or join the mailing list by offering free products.

Responsibilities

• Engage walk-by customers using scripts to drive them into the store.
• Entice customers with free products to encourage store visits and potential purchases.
• Persuade customers to show their broken phones, receive repair quotes, or join the mailing list.
• Use the AIDA model (attention, interest, desire, action) to convert leads into sales opportunities.

Requirements

• Excellent communication skills, highly energetic, and approachable.
• Genuine customer service skills and ability to develop relationships with clients.
• Ability to stand for long periods and lift 25 lbs.
• Own reliable transportation and a valid driver’s license.
• Professional appearance.
• Candidates must have their own (not public) means of transportation and a manageable commute.

Qualifications

• Retail experience recommended but not required: 1-3 years in a retail sales environment.
• Proven ability to meet and exceed sales goals.
• Sampling selling experience is a plus.

Core Competencies

• Outgoing and approachable.
• Persuasive personality with proven sales skills.
• Determined, self-motivated, and results-oriented.
• Persistent in nature with the ability to turn objections into leads.
• Drive and urgency to generate sales and capitalize on opportunities.
• Positive and open attitude, always receptive to coaching.
• Genuine concern for customers and mastery of the Customer Service Guide.

Physical Requirements

• Stand for long periods of time.
• Lift 25 lbs.

Disclosure

All candidates are subject to reference check, background check, credit check, drug screen, skills assessment, personality assessment, and language proficiency testing. Cellairis is a smoke-free work environment, and all employees are expected to enforce this policy.