Bowling and Events Supervisor

About the role

We’re looking for a Supervisor to help lead the team at our brand-new family entertainment facility opening soon at Pacific View, Ventura!

Responsibilities

• Ensures the Bowling and Events Department functions operationally and consistently to meet the marketing and sales goals of the company.
• Provides superior customer service and satisfaction by being constantly visible and readily accessible to our customers.
• Conducts alcohol and age restriction control in accordance with company policies.
• Coaches, develops, and effectively manages staff for the Bowling and Events Department.
• Reviews department time sheets for accuracy of hours and overtime.
• Responsible for the sales and profit projections of the bowling and events department.
• Proactively supports any promotional activities within the store.
• Audits refund and/or credits against itemized sales from the previous day; and cash drawers and transactions.
• Creates Daily Audit Report with sales information and auditing discoveries for store management.
• Affirms that the facility is always clean and organized.
• Ensures satisfactory maintenance, appearance, and condition of assigned facilities.
• Enforces compliance with all local, state, federal regulations and company policy pertaining to safety and loss prevention.
• Complies with all OSHA requirements.

Qualifications

• 2-3 years hospitality management experience, preferably in the entertainment / retail / hospitality industries.
• Regularly required to bend, stretch, twist, climb and have a high level of mobility/flexibility in small spaces.
• Required to stand and walk for extensive periods of time without breaks during busy times.
• Lifting and/or moving up to 100lbs with assistance is required.

Benefits

• Paid Time Off (PTO)
• Health, Medical, Dental, Vision, Life
• 401(K) with company matching